Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon Amsterdam

Denville,NJ

Summary

Detail-oriented pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Savon Pharmacy
06.2025 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Family Babysitter

Private Care
08.2021 - Current
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.

Inventory Specialist

CVS Pharmacy
09.2021 - 10.2024
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Service Manager

Chipotle Grill
06.2019 - 09.2021
  • Resolved customer complaints in professional and timely manner.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.

Education

Bachelor of Science - Biology

Arizona State University
Tempe, AZ
05-2027

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization

Certification

  • First Aid/CPR Certified
  • NJ Board of Pharmacy Technician License
  • NJ Board of Pharmacy Technician Immunization Approval
  • APhA Pharmacy Technician Immunization Administration


Timeline

Pharmacy Technician

Savon Pharmacy
06.2025 - Current

Inventory Specialist

CVS Pharmacy
09.2021 - 10.2024

Family Babysitter

Private Care
08.2021 - Current

Service Manager

Chipotle Grill
06.2019 - 09.2021

Bachelor of Science - Biology

Arizona State University

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