Shannon Attard
Romulus,MI
Summary
Organized Department Secretary known for high productivity and efficient task completion. Skilled in administrative support, time management, and workflow coordination. Excel in communication, teamwork, and adaptability to ensure smooth department operations.
Overview
20
20
years of professional experience
Work History
Department Secretary
Corewell Health
Taylor, MI
02.2023 - 08.2023
- Provided administrative support for IMC, ICU department managers, and staff. Responsible for maintaining employee files with up-to-date certifications and licenses, as well as scheduling, payroll, attendance, corrective actions, and ordering medical equipment and supplies needed on the units.
Intake Specialist
Beaumont Hospital
Taylor, MI
04.2022 - 02.2023
- Under the direction of the orthopedic surgeon, I was responsible for scheduling and boarding surgeries, as well as submitting for prior authorization from their insurance company.
Business Office Assistant
Beaumont Hospital
Taylor, MI
04.2021 - 04.2022
- Facilitated appointment check-in processes by verifying insurance information and handling payments. Handled incoming calls, routed them efficiently, and recorded messages.
ICU Unit Secretary
Beaumont Hospital
Taylor, MI
09.2015 - 02.2021
- Assembled patients' charts upon admission to the unit. Notified physicians of their consults, or if directed by the nursing staff. Answered and transferred phone calls to patient rooms, and to nursing staff. Facilitated communication between physicians, nurses, social workers, case managers, and other healthcare personnel involved in a patient's care. Provided emotional support to family members during difficult times.
Nursing Assistant
Oakwood Hospital
Trenton, MI
07.2004 - 09.2015
- Recorded patient conditions and vital signs, reporting any findings or changes to the patient's condition to nursing staff. Turned and repositioned bedridden patients to prevent bedsores. Assisted patients with daily activities, such as feeding, bathing, dressing, and grooming. Provided emotional support to family members during difficult times.
Orderly
Oakwood Hospital
Trenton, MI
04.2003 - 07.2004
- Restrained patients to prevent violence or injury while assisting physicians or nurses to administer treatments. Assisted with patient admissions, discharges and transfers. Provided bedside care to patients, including bathing, feeding, and changing linens. Performed life-saving chest compressions during all code blue situations. Assisted the life flight crew in boarding the patient onto the helicopter during the transfer to a higher-level care hospital.
Education
Associate of Science - Nursing
Wayne County Community College
Taylor, MISkills
- Staff training
- Verbal communication
- Clerical support
- File management
- Insurance verification
- Calendar management
- Appointment scheduling
- Correspondence writing
- Visitor relations
Accomplishments
- Received "Take a Bow" award
- Received (2) "Everyday Hero" awards
- Earned a Leadership role
Timeline
Department Secretary
Corewell Health
02.2023 - 08.2023
Intake Specialist
Beaumont Hospital
04.2022 - 02.2023
Business Office Assistant
Beaumont Hospital
04.2021 - 04.2022
ICU Unit Secretary
Beaumont Hospital
09.2015 - 02.2021
Nursing Assistant
Oakwood Hospital
07.2004 - 09.2015
Orderly
Oakwood Hospital
04.2003 - 07.2004
Associate of Science - Nursing
Wayne County Community College