Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Ballasch

Rocklin,CA

Summary

Dynamic General Manager with a proven track record at Sac Pizza LLC, excelling in cost control and strategic marketing. Skilled in training and coaching, I enhanced team performance and customer satisfaction. Adept at inventory control and effective leadership, I consistently drove sales growth while optimizing operational efficiency.

Overview

13
13
years of professional experience

Work History

General Manager

Sac Pizza LLC
10.2013 - Current
  • Directed daily operations to enhance efficiency and maintain high customer service standards.
  • Implemented cost control measures, optimizing resource allocation and reducing operational expenses.
  • Led staff training programs, fostering team development and improving employee performance.
  • Developed strategic marketing initiatives to increase brand awareness and drive sales growth.
  • Analyzed financial reports to identify trends and inform decision-making processes for profitability.
  • Established vendor relationships to ensure quality supply chain management and negotiation of favorable terms.

Beauty Advisor

Ulta Beauty
01.2015 - 10.2015
  • Provided personalized beauty consultations to enhance customer satisfaction and product knowledge.
  • Demonstrated expertise in skincare and makeup application techniques to educate clients effectively.
  • Implemented promotional strategies to increase product visibility and drive sales within the store.
  • Trained new team members on product features, enhancing team performance and customer service skills.

General Crew Member

Jack in the Box
01.2013 - 07.2013
  • Operated machinery and equipment to efficiently complete assigned tasks.
  • Collaborated with team members to maintain high standards of cleanliness and safety.
  • Implemented best practices for equipment maintenance, resulting in reduced operational disruptions.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Operated cash registers accurately, ensuring proper handling of transactions and cash management.
  • Maintained a clean and organized work environment, contributing to a positive customer experience.
  • Streamlined workflow processes to enhance productivity and reduce downtime.

Education

Placer High School
Auburn, CA
05-2012

Skills

  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Staff management
  • Customer relations
  • Inventory control
  • Goal setting
  • Employee scheduling
  • Labor cost controls

Timeline

Beauty Advisor

Ulta Beauty
01.2015 - 10.2015

General Manager

Sac Pizza LLC
10.2013 - Current

General Crew Member

Jack in the Box
01.2013 - 07.2013

Placer High School

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