Shannon Berry
Cumberland,MD
Summary
Engaged and dedicated professional with over 12 years of customer service experience and a proven knowledge of administrative, clerical and sales. Aiming to leverage my skills to successfully fill the Deputy City Clerk role at your company.
Overview
13
13
years of professional experience
Work History
Administrative Clerk
City Of Cumberland
Cumberland, MD
04.2024 - Current
- Maintain retention records of municipal documents.
- Organize and maintain electronic and manual filing systems.
- Prepare and process invoices, reports, memos and correspondence
- Respond to public information requests.
- Schedule and coordinate travel arrangements for staff.
- Assist in preparation for Mayor and City Council meetings, ensuring timely distribution of materials and logistics.
- Record detailed meeting minutes to document discussions and decisions made.
- Manage acquired and transferred surplus property inventory.
- Manage and maintain outdoor dining leases in our downtown area for established restaurants.
Sales/Administrative Associate
APXN Property LLC
Henderson, NV
01.2023 - 03.2024
- Process new incoming inquiries from sellers interested in selling their property.
- Provide feedback to sellers regarding any questions they have regarding the selling process.
- Performed due diligence research to determine legal ownership.
- Negotiate purchase prices with sellers to complete a transaction.
- Draft sale purchase contracts.
- Coordinate and arrange property closings between the seller and a notary.
- Manage client payment accounts through software portal.
- Developed and maintained great rapport with new and existing clients.
Data Entry Clerk
GL Solutions
Arlington, VA
06.2022 - 12.2022
- Utilized specialized software applications related to the job role, such as Unanet.
- Processed customer orders and Invoices accurately and in a timely manner.
- Processed payroll for client accounts.
- Assisted and processed new onboarding for clients.
Sales Merchandiser
Mondelez Intl.
09.2019 - 05.2022
- Develop client relationships to meet sales goals from small store levels to large corporate accounts.
- Plan sales strategies based on upcoming events and objectives needed to meet or exceed sales goals.
- Use projection strategies to adequately supply clients with products in demand for their customers.
- Replenished store inventory.
- Developed excellent rapport with store level management and department leads.
Shift Supervisor
McDonald's
06.2013 - 04.2019
- Oversee daily operations.
- Train and coach current and new employees on proper company procedures as well as proper food handling procedures.
- Count and enter inventory daily and weekly to ensure proper sales are calculated.
- Count cash deposits.
- Enter daily, weekly, and monthly sales stats for correct sales projections.
Education
Diploma - Business
Fort Hill
Skills
- Appointment Scheduling
- Schedule coordination
- Calendar coordination
- Travel arrangement
- Invoice Processing
- Invoice management
- Data Entry
- Documentation Review
- Record management
- Clerical support functions
- Multitasking
- Customer Service
- Teamwork and Collaboration
- Attention to detail
- Effective communication
- Office organization
- Follow-Up Skills
Timeline
Administrative Clerk
City Of Cumberland
04.2024 - Current
Sales/Administrative Associate
APXN Property LLC
01.2023 - 03.2024
Data Entry Clerk
GL Solutions
06.2022 - 12.2022
Sales Merchandiser
Mondelez Intl.
09.2019 - 05.2022
Shift Supervisor
McDonald's
06.2013 - 04.2019
Diploma - Business
Fort Hill