Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon betancourt

San Antonio,TX

Summary

Dynamic esthetician with a strong background in customer service and client needs assessment. Proven ability to analyze skin conditions, provide tailored recommendations, and enhance client satisfaction through exceptional service.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Esthetician

MIdas Touch Day Spa
San Antonio, TX
01.2019 - 01.2026
  • Advised clients on proper home-care regimens.
  • Recommended retail products for at-home use.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Analyzed skin condition and made appropriate product recommendations.
  • Stocked treatment rooms with proper supplies.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Welcomed clients arriving for appointments.
  • Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
  • Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
  • Educated patients on treatment options.
  • Implemented client feedback system to identify areas for improvement, leading to higher satisfaction rates.
  • Led community workshops on skincare awareness, elevating spa's profile in local community.
  • Used social media platforms to promote salon and services.

Education

Associate of Science - Nutrition

St Phillips College
San Antonio, TX
12-2025

Skills

  • Customer service
  • High-frequency machine use
  • Multitasking and organization
  • Extractions and pore cleansing
  • Spa retail sales
  • Relationship building and management
  • Client needs assessment
  • Guest services expertise
  • Product promotions
  • Sales expertise

Certification

Property and Casualty license - Aug 2025

Life and Health license - May 2026

Esthetician license - May 2005

Timeline

Esthetician

MIdas Touch Day Spa
01.2019 - 01.2026

Associate of Science - Nutrition

St Phillips College