Shannon Bluffstone
Woodstock,GA
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Culver's Restaurant
Kennesaw, GA
04.2023 - 04.2024
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed customer service inquiries and complaints in a timely manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
Assistant Manager
McDonald's Restaurant
Cumming, GA
10.2018 - 04.2023
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- I was responsible for inventory in the store, both daily and weekly.
- I was responsible for the scheduling of all employees.
Education
High School Diploma -
Okeechobee High School
Okeechobee, FL05-1998
Skills
- Employee Scheduling
- Operations Management
- Recruiting and interviewing
- Employee Performance Evaluations
- Sales monitoring
- Task Delegation
Timeline
Assistant Manager
Culver's Restaurant
04.2023 - 04.2024
Assistant Manager
McDonald's Restaurant
10.2018 - 04.2023
High School Diploma -
Okeechobee High School
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