Shannon Brayman
Round Rock
Summary
Committed and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within a team setting. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
9
9
years of professional experience
Work History
General Manager
Firo Fire Kissed Pizza
Georgetown
08.2023 - Current
- Directed daily operations to ensure smooth restaurant functionality.
- Managed staff scheduling to optimize labor efficiency and service quality.
- Oversaw inventory management, ensuring adequate supplies for daily service.
- Implemented quality control measures to maintain high food safety standards.
- Resolved customer complaints promptly to enhance guest satisfaction levels.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Tracked monthly sales to generate reports for business development planning.
Manager
Pizza Delight
Round Rock
10.2021 - 08.2023
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained staff on food safety practices and customer service techniques.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Preschool Teacher
Childrens Lighthouse
Round Rock
01.2019 - 10.2021
- Developed engaging lesson plans that fostered creativity and learning.
- Implemented daily activities that promoted social skills and teamwork.
- Created a safe and nurturing classroom environment for children.
- Organized educational materials for interactive learning experiences.
- Assessed student progress through observation and informal assessments.
- Taught children foundational skills in colors, shapes and letters.
Patient Line Cook
Blake Medical Center
Bradenton
10.2016 - 08.2019
- Prepared and cooked meals following dietary guidelines for patient needs.
- Maintained cleanliness and organization in kitchen and food preparation areas.
- Assisted in menu planning to accommodate patient dietary restrictions.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Covered, labeled, dated and rotated stored foods properly in refrigerators or freezers.
Education
Child Development Associate Certificate -
Ashworth College
02.2021
High school Diploma -
Penn Foster High School
05.2019
Skills
- Operations management
- Inventory control
- Quality assurance
- Customer service
- Budgeting
- Conflict resolution
- Sales
- Schedule management
- Leadership
- Staff training and development
Affiliations
Volunteers at my church
Timeline
General Manager
Firo Fire Kissed Pizza
08.2023 - Current
Manager
Pizza Delight
10.2021 - 08.2023
Preschool Teacher
Childrens Lighthouse
01.2019 - 10.2021
Patient Line Cook
Blake Medical Center
10.2016 - 08.2019
Child Development Associate Certificate -
Ashworth College
High school Diploma -
Penn Foster High School