Shannon Burr
Channel Fusion
Garnavillo,IA
Work Preference
Work Type
Full Time
Location Preference
Remote
Minimum Desired Compensation
$45000/yr
11
Years of customer service / client support
2
Years of Project coordination / project management
3
Years of graphic design
3
Years of marketing / advertising
Versatile professional with a background in graphic design, project management, and sales support. Strong in client relations, invoice processing, and production coordination, with a focus on delivering organized workflows, effective marketing materials, and dependable program support.
Work History
Client Program Specialist
2 Years- Acted as primary contact for dealers, providing guidance and support to enhance program value and effectiveness.
- Monitored program compliance, reviewing claims and aligning marketing activities with established guideline requirements to maintain consistency.
- Managed support for John Deere co-op marketing programs, reviewing advertising media and processing claims to ensure adherence to program guidelines.
Project manager / Lead Graphic Designer
1 Year 11 Months- Coordinated operations across projects to keep deliverables on schedule.
- Processed invoices efficiently and client relations while serving as Lead Graphic Designer.
- Oversaw printing and product processing workflows to support smooth production.
Graphic Design /Sales and Marketing Officer
9 Months- Built and maintained the website, created ads and promotional materials, and supported marketing plans to strengthen brand identity and engagement.
- Promoted Aeroseeder LLC products through email campaigns and social media content.
- Handled customer inquiries and guided prospects through Aeroseeder LLC product and service options.
Education
Bachelor of Arts - Graphic Design
Skills
Program compliance and management
Claims review and processing
Marketing program development
Project management
Client relations and support
Microsoft Excel proficiency
Graphic design software expertise
Time management
Cross-functional teamwork
Program branding and marketing materials
Zendesk experience
Certification
- Social Media Marketing Specialization - Northwestern University, 2023
- The Microsoft Excel Course: Advanced Excel Training - Udemy, 2024
- Project Management Fundamentals - Udemy, 2025
- Google Project Management - Coursera, 2026
Timeline
Client Program Specialist
Channel Fusion
10.2024 - CurrentRead More
Project manager / Lead Graphic Designer
Heritage Printing
11.2022 - 10.2024Read More
Graphic Design /Sales and Marketing Officer
Aeroseeder LLC
12.2021 - 09.2022Read More
Southern New Hampshire University
Bachelor of Arts from Graphic Design
Read More