Hi, I’m
Shannon Cann
Destin,Fl
Overview
22
years of professional experience
Work History
Village VeterinarianDestin, FL
Receptionist
07.2023 - Current
Job overview
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, & scanning.
- Answered questions & addressed, resolved, or escalated issues to management personnel
- Confirmed appointments, communicated with clients, set appointments & updated client records.
- Greeted incoming customers professionally & provide friendly, assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, & walk-ins.
- Assisted with onboarding new clients and securing paperwork completion.
- Prepared & filed charts for the day.
- Lead patients to exam rooms & boarding facilities.
Emerald Shores Pet Hospital Resort and SpawSanta Rosa Beach, FL
Kennel Technician & Receptionist
10.2013 - 05.2016
Job overview
- Cared for pets with any needed medications, clean & sanitized kennels, observed health & behaviors, & provided love and care of the pets.
- Assisted Doctor & Technicians with restraint, fecal samples, nail trims, vaccines, & baths.
- Answered double lines while assisting guests to exam rooms and rendering payments.
- Set & Confirmed appointments, scanned records, & managed emails.
Calvin KleinMiramar Beach, FL
Key Holder Supervisor
07.2002 - 02.2008
Job overview
- Trained and supervised new employees to apply best practices in customer service & store operations.
- Marked-down clearance items & relocated merchandise to proper store areas.
- Scheduled employees, prepared bank deposits, & drafted sales reports to keep daily processes running smoothly.
- Monitored associates throughout each assigned shift.
- Performed opening & closing procedures
- Processed cash, credit, debit, & check payments.
- Opened inventory boxes & restocked shelves.
- Offered hands-on assistance to customers, assessing needs, & maintaining current knowledge of consumer preferences.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Education
Source Massage Institute Ft.Walton Beach, Fl
from Massage Therapy
05.2022
University Overview
Skills
Friendly professional service with a smile
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist
Village Veterinarian
07.2023 - Current
Kennel Technician & Receptionist
Emerald Shores Pet Hospital Resort and Spaw
10.2013 - 05.2016
Key Holder Supervisor
Calvin Klein
07.2002 - 02.2008
Source Massage Institute
from Massage Therapy