Shannon Castrone
Birmingham,AL
Summary
Senior Clinical Education Manager with expertise in non-opioid pain management, healthcare provider education, and cross-functional collaboration within the pharmaceutical and medical device industry. Proven ability to drive product adoption through strategic education, field leadership, and partnership with sales teams. Recognized for mentoring peers, leading initiatives, and delivering business-aligned clinical solutions. Seeking to leverage leadership and customer engagement experience into a commercial-facing role.
Overview
17
17
years of professional experience
Work History
Senior Clinical Education Manager
Pacira BioSciences, Inc.
02.2026 - Current
- Serve as a senior field leader and mentor to Clinical Education Managers, providing guidance, coaching, and strategic support to elevate team performance
- Lead and manage Clinical Education team initiatives, partnering with leadership on business planning, metrics tracking, and process improvement projects
- Act as a key clinical and strategic resource across cross-functional teams including Sales, Marketing, Market Access, and Medical Affairs to align education with business objectives
- Drive development and implementation of innovative education programs to support product adoption and optimize clinical outcomes in the pain management and anesthesia space
- Provide advanced product education, implementation support, and troubleshooting for healthcare providers and institutional accounts
- Identify and communicate market insights, including physician practice trends and competitive intelligence, to inform business strategy
- Support internal training initiatives and contribute to onboarding and ongoing development of Clinical Education team members
- Maintain high-volume field engagement while balancing leadership responsibilities, consistently meeting qualitative and quantitative performance objectives
Clinical Education Manager
Pacira BioSciences, Inc.
01.2022 - Current
- Supported sales and marketing efforts by delivering in-person and virtual educational programs to drive adoption of non-opioid pain management solutions among healthcare providers.
- Partnered with territory sales representatives to identify educational needs, address customer concerns, and strengthen account relationships.
- Conducted workshops, product trainings, and educational dinner programs using Microsoft Teams and in-person platforms.
- Utilized Salesforce to document customer interactions, track program attendance, and contribute to pipeline development.
- Represented the company at national and regional industry conferences to expand brand presence and build client networks.
Orthopedic Nurse Navigator
Ascension St. Vincent’s Hospital
05.2018 - 12.2021
- Managed care plans for 5,000+ orthopedic surgery patients annually, achieving improvements in recovery outcomes and patient satisfaction.
- Developed and implemented education protocols that reduced hospital readmission rate and enhanced discharge efficiency.
- Acted as a key liaison between patients and interdisciplinary teams, facilitating communication among surgeons, therapists, and case managers.
- Led patient education initiatives that improved understanding of surgical procedures and recovery expectations, supporting positive clinical outcomes.
Post-Operative Orthopedic Nurse
Ascension St. Vincent’s Hospital
03.2009 - 05.2018
- Provided comprehensive post-operative care, including patient education, surgical site evaluation, and recovery assessments.
- Collaborated with orthopedic teams to implement individualized recovery plans aimed at minimizing complications and optimizing results.
- Participated in quality improvement projects to enhance patient care standards and departmental efficiency.
Education
Bachelor of Science - Nursing
University of Alabama at Birmingham
Birmingham, AL01-2018
Associates Degree - Nursing
Jefferson State Community College
Birmingham, AL01-2008
Skills
- Pharmaceutical and Medical Device Sales Support
- Customer Relationship Management (Salesforce)
- Virtual Training Delivery (Microsoft Teams)
- Product Education and Training
- Cross Functional Collaboration (Sales, Marketing, Medical Affairs)
- Strong Verbal Written and Communication Skills
- Patient Advocacy and Clinical Knowledge
- Conference and Event Representation
- Reimbursement Knowledge and Support
Timeline
Senior Clinical Education Manager
Pacira BioSciences, Inc.
02.2026 - Current
Clinical Education Manager
Pacira BioSciences, Inc.
01.2022 - Current
Orthopedic Nurse Navigator
Ascension St. Vincent’s Hospital
05.2018 - 12.2021
Post-Operative Orthopedic Nurse
Ascension St. Vincent’s Hospital
03.2009 - 05.2018
Associates Degree - Nursing
Jefferson State Community College
Bachelor of Science - Nursing
University of Alabama at Birmingham