Shannon Corona
Starbucks
Saint Paul,MN
4
years of professional experience
Customer-focused Barista experienced in cash handling and time management. Delivered fast, accurate service while maintaining clean workspaces and smooth operations during busy shifts. Emphasized teamwork and a positive attitude to enhance customer satisfaction and drive repeat business.
Work History
Barista
10 Months- Monitored product freshness and rotated inventory to reduce waste and maintain standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Barista
2 Years 6 Months- Processed orders through point-of-sale system while handling cash and card transactions accurately.
- Prepared espresso, brewed coffee, and specialty drinks with consistent quality and speed.
- Maintained clean, organized café workstations and followed food safety procedures.
- Restocked milk, syrups, cups, and pastries to support smooth rush periods.
- Resolved customer concerns professionally, ensuring positive service and repeat business.
- Coordinated with team members to keep line flow efficient during peak hours.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Crew Member
2 Years 11 Months- Assembled fresh ingredients and dough for efficient order fulfillment during peak periods.
- Prepared pizzas accurately following recipes, portion standards, and customer modifications.
- Operated POS system to take orders, process payments, and support smooth checkout flow.
- Assembled fresh ingredients and dough for order fulfillment during peak periods.
- Assisted customers with menu selections, special requests, and carryout order coordination.
- Restocked ingredients, packaging, and supplies to keep service areas fully stocked.
- Followed sanitation procedures and temperature controls to support safe food handling.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with the management teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma
- Extracurricular Activities: Soccer, Track, and Flag Football
Bachlor's - Undecided
- Extracurricular Activities: Soccer, Flag Football
Skills
Cash handling
Customer engagement
Attention to detail
Time management
Cleanliness
Opening and closing duties
Problem-solving
Sanitation practices
Friendly and outgoing
Quick thinking
Inventory management
Timeline
Barista
Starbucks
10.2025 - 08.2026Read More
Barista
Caribou Coffee
04.2023 - 10.2025Read More
Crew Member
Papa Murphy's Take and Bake Pizza
04.2022 - 03.2025Read More
St. Catherine University
Bachlor's from Undecided
Read More
St. Michael-Albertville High School
High School Diploma
Read More