Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

SHANNON DEL ORBE

North Miami Beach,USA

Summary

Bilingual and customer-focused professional with 4+ years of customer service and administrative experience, excelling in communication, problem-solving, and client relations. Skilled in assisting diverse populations, managing administrative tasks, and delivering exceptional service in fast-paced environments. Currently pursuing an Associate Degree in Nursing with newly earned Certified Nursing Assistant (CNA) and Basic Life Support (BLS) credentials, demonstrating strong commitment to patient care and healthcare excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bilingual Administrative Assistant

DocGo
01.2024
  • Provided English-Spanish communication support for guests.
  • Managed check-in/check-out processes and ensured smooth lobby operations.
  • Handled document distribution, data entry, scheduling, and administrative support.

Receptionist / Bilingual Administrative Assistant

Atlantic Shutters Inc
01.2025 - Current
  • Greet and assist visitors in a professional and friendly manner.
  • Manage incoming calls, emails, and correspondence.
  • Support office operations, scheduling, and administrative tasks.

Sever

Smoothie Spot
01.2023
  • Handled transactions, maintained cleanliness, and restocked supplies.
  • Delivered fast and friendly service to promote customer loyalty.

Brand Representative

Hollister & CO
01.2022 - 01.2023
  • Assisted customers, answered inquiries, and maintained store presentation.
  • Organized merchandise and followed brand standards to enhance the shopping experience.

Education

Associate - Nursing RN–Generic FT

Miami Dade College

Dyson College of Arts and Sciences - Health Science

Pace University
01-2023

Skills

  • Proficient in English and Spanish communication
  • Customer service expertise
  • Analytical problem-solving
  • Effective multitasking
  • Collaborative teamwork
  • Proficient conflict resolution
  • Detail-oriented analysis
  • Office administration support

Certification

  • Certified Nursing Assistant (CNA) – Hollywood Career Institute, 2025
  • Basic Life Support (BLS) – American Red Cross, 2025
  • ThermoFisher Genetic Science Job Simulation
  • APM Occupational Rehabilitation Job Simulation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Receptionist / Bilingual Administrative Assistant

Atlantic Shutters Inc
01.2025 - Current

Bilingual Administrative Assistant

DocGo
01.2024

Sever

Smoothie Spot
01.2023

Brand Representative

Hollister & CO
01.2022 - 01.2023

Associate - Nursing RN–Generic FT

Miami Dade College

Dyson College of Arts and Sciences - Health Science

Pace University

Similar Profiles

CREATE PROFILE