Shannon Denman
Paso Robles,CA
Summary
Seasoned Pharmacy Technician with 10+ years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
Twin Cities Community Hospital
Templeton, CA
07.2023 - 02.2024
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Restocked Omni cells on hospital units.
- Compounded IV medications.
- Repacked unit dose medications.
Pharmacy Technician
Rite Aid
Paso Robles, CA
03.2012 - 06.2023
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Answered telephones to respond to questions or requests.
- Operated cash registers to accept payments from customers.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Prepared and processed medical insurance claim forms and records.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Established or maintained medications and other patient profiles.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Prepared prescription transfers to other pharmacies.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
Pharmacy Technician
Jay Kay staffing (Coalinga State Hospital)
Coalinga, CA
02.2010 - 03.2012
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Answered telephones to respond to questions or requests.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Established or maintained medications and other patient profiles.
- Maintained proper storage and security conditions for drugs.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Education
Pharmacy Technician License - Pharmacologyn
Institute of Technology
Clovis, CA10.2008
Skills
- Customer Service
- Medicare billing
- Multi tasking in high volume retail pharmacy
- HIPAA
- Script pro machines
- Exp (unit dose machine)
- Filled medselect
- Trained new associates
- Ordering and Stocking Medications
- Troubleshooting Malfunctioning Equipment
- Pharmacy Operations
- Prescription Refill Fulfillment
- Prescription Order Verification
- Equipment Cleaning and Maintenance
- Answering and Routing Calls
- Payment Processing
- Medication Storage and Labeling
- Regulatory Compliance
- Prescription Pricing
- Cleaning and Sanitizing
- Inventory Tracking
- Storage Maintenance and Security
- Cash Register Operations
- Detail-Oriented
- Recordkeeping and Documentation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pharmacy Technician
Twin Cities Community Hospital
07.2023 - 02.2024
Pharmacy Technician
Rite Aid
03.2012 - 06.2023
Pharmacy Technician
Jay Kay staffing (Coalinga State Hospital)
02.2010 - 03.2012
Pharmacy Technician License - Pharmacologyn
Institute of Technology