Shannon Draper

To bring my managerial skills, leadership and experience to benefit your company. . I believe that combining my professional background and in-depth knowledge of the local area with your reputation as a leader in quality and guest satisfaction; we can work together to ensure the best possible stays for our guests. My work mission is to bring my experience in managing a high-level property and my proven success in helping organize and open new properties to you to help facilitate a stress free and smooth operation with this new property. Because I worked my way up from housekeeping to the General Manager, to task force managers at numerous brands including Courtyards, Hyatt place, Residence Inn, Springhill and Hilton brands. I will bring a wealth of knowledge and experience with both staff and guests rarely seen in today’s management personnel. To grow my experience in the full-service hotel is very exciting for me.

• Directed daily hotel operations to maintain brand standards, guest satisfaction, and service consistency.
• Managed budgets, expense controls, and revenue strategies to strengthen profitability and forecasting accuracy.
• Led department managers through staffing, scheduling, coaching, and performance improvement initiatives.
• Directed budgets, expense controls, and revenue strategies to enhance profitability and improve forecasting accuracy.

• Started as housekeeper in hotel, responsible for cleaning and maintaining guest rooms.
• Promoted to General Manager, leading a team of 25 employees.
• Coordinated front office, housekeeping, and maintenance workflows to ensure seamless property operations.

• Leadership Coaching and Counseling
• Employee Training and Development
• Talent Acquisition and Retention Planning
• Payroll Administration and Reporting
• Performance Reviews and Compensation
• Budget Management and Forecasting
• Mediation and Problem Solving
• Labor Law and Regulation Compliance
• Sexual Harassment Training
• LEARN Leadership Training