Shannon Duncan
Birmingham
Summary
Experienced visual merchandising manager with years of success optimizing store layouts, driving revenue through strategic presentation, and managing cross-functional teams. Transitioned to Land Rover | Porsche this year to broaden professional skills and build experience in luxury product education and client engagement. Bringing a mix of creative vision, operational discipline, and a passion for delivering premium brand experiences.
Overview
10
10
years of professional experience
Work History
Salesperson
Land Rover Porsche of Chattanooga
04.2025 - 10.2025
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
Visual Merchandising Manager
Dicks Sporing Goods
12.2022 - 04.2025
- Helped stores adapt spaces to accommodate merchandise within spatial constraints and inventory storage availability.
- Innovated and simplified planograms and merchandising strategies to improve processes and results.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Collaborated with store managers to determine best placement for merchandise displays.
Assistant Store Manager
TJX Companies
07.2015 - 12.2021
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Education
Snead State Community College
Boaz, ALSkills
- Cross-selling products and services
- Relationship building
- Business development
- Customer service
- Retail operations
- Space planning
- Visual storytelling
- Strategy development and refinement
- Performance monitoring
- Staff development
Timeline
Salesperson
Land Rover Porsche of Chattanooga
04.2025 - 10.2025
Visual Merchandising Manager
Dicks Sporing Goods
12.2022 - 04.2025
Assistant Store Manager
TJX Companies
07.2015 - 12.2021
Snead State Community College