Summary
Overview
Work History
Education
Skills
References
Timeline
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Shannon Elmerick

Bedford,OH

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Frame Shop Manager

Hobby Lobby
08.2019 - Current
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Identified and qualified customer needs and found options that were agreeable to their budget while still having quality end product.
  • Assist in other areas of the store when needed.
  • I have researched the computer programs used in the frame shop to increase efficiency and productivity.
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.

Frame Shop Manager

Pat Catan's
07.2005 - 08.2019
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

University of Akron
Akron, OH

Skills

  • Customer Satisfaction
  • Organizational Skills
  • Reading Comprehension
  • Critical Thinking
  • Quality Production
  • Customer Needs Assessments
  • Microsoft Word
  • Experienced in several frame order entry programs
  • Self starter to learn new techniques
  • Assist clients in choosing a pleasing design within their budget in a timely manner

References

Available upon request

Timeline

Frame Shop Manager

Hobby Lobby
08.2019 - Current

Frame Shop Manager

Pat Catan's
07.2005 - 08.2019

University of Akron

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Shannon Elmerick