Shannon Finnegan
Oceanside,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Grocery Manager/Key Carrier
Sprouts Farmers Market
Encinitas, California
10.2025 - Current
- Directed daily operations of the store during key carrier shifts and conducting closing duties.
- Assisted in managing daily grocery operations and team scheduling.
- Coordinated inventory management to ensure product availability and freshness.
- Conducted regular inventory audits to ensure accuracy of stock counts.
- Developed efficient workflows to optimize store performance and team collaboration.
- Resolved customer inquiries promptly to ensure satisfaction and loyalty.
Head Cashier
Sprouts Farmers Market
Carlsbad, California
07.2025 - 10.2025
- Supervised daily cash operations and ensured accurate cash handling procedures.
- Trained and mentored new cashiers on customer service and register operations.
- Managed cash drawer reconciliation and addressed discrepancies promptly.
- Provided exceptional customer service and resolved issues to enhance shopping experience.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
Front End Team Lead
Walmart
Oceanside, USA
07.2023 - 07.2025
- Customer service: Greeting customers, answering questions, and ensuring customer satisfaction
- Leadership: Led a team of 30+ associates, assigning tasks, teaching and training.
- Communication: Communicating goals and feedback, and taking direction from all levels
- Prioritization: Prioritizing tasks and executing processes to achieve store goals
- Department tours: Touring the department to ensure it meets customer expectations, safety and standards.
- Work side by side with my peers to make sure we are exceeding our goals for all our front-end metrics.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
Team Leader
Target
Oceanside, USA
10.2016 - 07.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Associate of Science -
California State University, San Marcos
San Marcos, California, CA 09.2005 - 06.2007
High School Diploma -
San Clemente High School
San Clemente, CA 09.2001 - 05/2005
Skills
- Leadership
- Communication
- Emotional intelligence
- Financial management
- Team player
- Microsoft Office
- Financial review
- Hiring and time and attendance review
- Inventory management
- Problem solving
Professional References
- Matt Evans, (619) 254-9383
- Alicia Price, (760) 917-7319
Timeline
Assistant Grocery Manager/Key Carrier
Sprouts Farmers Market
10.2025 - Current
Head Cashier
Sprouts Farmers Market
07.2025 - 10.2025
Front End Team Lead
Walmart
07.2023 - 07.2025
Team Leader
Target
10.2016 - 07.2023
Associate of Science -
California State University, San Marcos
09.2005 - 06.2007
High School Diploma -
San Clemente High School
09.2001 - 05/2005