Summary
Overview
Work History
Education
Skills
Conclusion
Certification
Timeline
Generic

Shannon Fouts

Tonganoxie,USA

Summary

I am looking for a full or part time position that allows me to work in a stable and reliable environment. I am an extremely capable person. Able to quickly learn new programs and procedures and implement while displaying a professional and friendly composure with customers.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Rural Carrier

United States Postal Service
05.2019 - 07.2022
  • Rural Mail Carrier. Sorted, cased and delivered mail and packages for My 104 mile daily route in Mclouth, KS.

Senior Agent

Armed Forces Insurance
07.2013 - 08.2018
  • Senior Insurance Agent, Customer Service Representative. In bound service center for all 50 states. Took a high call volume from existing customers with questions regarding their home, auto, valuable items, flood, umbrella and earthquake policies. Utilized many different software programs including a mainframe system, EPIC, console and various partner carrier websites for licensed agents. Worked from home 50%.

Insurance Agent/CSR

State Farm
09.2012 - 07.2013
  • Sold and advised new and existing customers regarding their insurance policies and needs. Took payments and issued new policies. Utilized mainly State Farm Software.

Education

High School Diploma/GED - General Studies

Tonganoxie High School
Tonganoxie, KS

CPT - Certified Phlebotomy Technician

NHCO
2025

API - Personal Insurance

The Institutes
Online
01.2015

Skills

  • Professional relationships
  • Written and verbal communication
  • Effective customer communication
  • Dependability
  • Customer service
  • Attention to detail
  • Organizational skills
  • Professionalism

Conclusion

I look forward to answering any questions you may have regarding my qualifications and your requirements. Thank you for your consideration.

Certification

CPT

Timeline

Rural Carrier

United States Postal Service
05.2019 - 07.2022

Senior Agent

Armed Forces Insurance
07.2013 - 08.2018

Insurance Agent/CSR

State Farm
09.2012 - 07.2013

High School Diploma/GED - General Studies

Tonganoxie High School

API - Personal Insurance

The Institutes

CPT - Certified Phlebotomy Technician

NHCO
Shannon Fouts