Summary
Education
Skills
Additional Information
Timeline
Generic

Shannon Gentile

Charlotte,NC

Summary

Detail-oriented individual with exceptional communication skills. Equipped with a passion for travel, willingness to learn, and excellent communication skills. Proactive in identifying and addressing issues using strong problem-solving abilities and critical thinking. Fast learner, adapts quickly to new environments and challenges. Ability to handle multiple tasks effectively and efficiently in fast-paced environments. Exhibits a positive attitude and committed to excellence in customer service and team success. Eager to take on new challenges and advance organizational objectives with dedication and enthusiasm.

Education

Psychology -

San Diego State University
San Diego, CA
05.2007

Skills

  • 10-15 years Travel industry expertise
  • Reservation software (SABRE)
  • Leisure and corporate travel
  • Team member collaboration
  • Domestic and International reservations
  • Air and Hotel accommodations booking
  • Ground transportation planning
  • Travel package sales
  • Cruise reservations and booking
  • Travel insurance sales
  • Itinerary development
  • Logistics support for clients
  • Client relationship building
  • Critical thinking
  • Customer service
  • Administrative tasks
  • Cultural awareness

Additional Information

I am returning to the workforce after several years of being a stay at home mom. During this time I have developed many skills such as problem solving, organization, communication, and adaptability. These skills are all highly applicable in various professional settings. I have continued to travel and my desire to see the world persists. Returning to work in the travel industry in today’s world is an exciting prospect and I am looking forward to a second shot in the travel market industry.

Timeline

Psychology -

San Diego State University
Shannon Gentile