Shannon Gibson
Chesapeake Beach,MD
Summary
Detail-oriented and proactive Medical Assistant with strong hands-on experience in patient care, healthcare administration, and medical office technology, now transitioning into the IT field with a recently completed Bachelor's degree in Cybersecurity. Well-versed in managing sensitive patient data, ensuring privacy and confidentiality, and utilizing technology to improve operational efficiency in healthcare settings. Equipped with foundational knowledge in network security, risk management, and IT infrastructure, and eager to apply cybersecurity skills to protect and optimize IT systems.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Modern Dermatology of Maryland
03.2024 - Current
- Directs patients to exam rooms, fields questions, and prepares for physician examinations.
- Contributes to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Collaborates with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
- Prepares patients for surgery with proper positioning, draping, and skin preparation to ensure optimal outcomes.
- Assists in successful skin cancer excisions by anticipating physician needs and promptly providing necessary tools and materials.
- Administers medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Proficient in utilizing Electronic Medical Record (EMR) systems to manage patient information, streamline workflows, and ensure accurate documentation.
Lead Medical Assistant
Annapolis Dermatology Associates
08.2020 - 03.2024
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Increased patient flow by optimizing medical assistant schedules and delegating tasks appropriately.
- Skilled in navigating various EMR platforms to support clinical staff and improve patient care efficiency.
- Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
Rehabilitation Technician
ATI Physical Therapy
11.2018 - 04.2020
- Collaborated with multidisciplinary teams to develop comprehensive rehabilitation strategies for patients.
- Educated patients on exercises and proper body mechanics.
- Monitored patient progress and reported changes to therapists, aiding in optimal treatment adjustments.
- Safeguarded confidential patient information according to HIPAA regulations while maintaining accurate records throughout the course of treatment.
Guest Services Associate
Capital Clubhouse
10.2018 - 09.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Education
Bachelor of Science - Cybersecurity Technology
University of Maryland Global Campus
Adelphi, MD12-2024
Bachelor of Science - Biology - Medical Pre-Professional Concentration
Tusculum University
Greeneville05-2018
Skills
- Customer Service
- HIPAA Compliance
- Medical Terminology Knowledge
- Microsoft Office
- Linux & Windows Experience
- Amazon Web Services
Timeline
Medical Assistant
Modern Dermatology of Maryland
03.2024 - Current
Lead Medical Assistant
Annapolis Dermatology Associates
08.2020 - 03.2024
Rehabilitation Technician
ATI Physical Therapy
11.2018 - 04.2020
Guest Services Associate
Capital Clubhouse
10.2018 - 09.2019
Bachelor of Science - Cybersecurity Technology
University of Maryland Global Campus
Bachelor of Science - Biology - Medical Pre-Professional Concentration
Tusculum University
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