Shannon Girard
Waco,Texas
Summary
Dedicated Maintenance Supervisor bringing over 20 years of positive maintenance team leadership. Strong knowledge of preventive maintenance scheduling as well as unscheduled repairs to minimize downtime. Highly skilled in communication and HVAC with commitment to quality and efficiency.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Maintenance Manager
Aramark at Baylor University
01.2021 - Current
- Reviewed completed work orders to ensure quality control measures are followed.
- Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
- Maintained records of repairs, service requests, costs.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
Director of Agent Development
Weichert Realtors The Eastland Group
Waco, TX
03.2020 - 01.2021
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Provided technical support in case of system malfunctions or breakdowns.
Small Business Owner
Alliance Insurance
Waco, TX
03.2020 - 07.2020
- Implemented campaigns and promotions to help with developing goods and services.
- Identified new technologies that could be used to improve efficiency and productivity.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Established partnerships with other businesses in related industries for mutual benefit.
Multiple Line Agent
State Farm
Waco, TX
04.2019 - 01.2020
- Explained coverage options to potential policyholders, answering questions or concerns.
- Leveraged industry trends to shape solutions and approaches.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Service Manager
P&E Mechanical
Waco, TX
09.2017 - 04.2019
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Trained new employees on the use of customer relationship management software systems.
- Collaborated with customers to offer solutions to service needs.
- Pitched in to complete various duties during peak periods or employee absences.
- Created detailed reports on service activities for senior management review.
Instructor
TSTC Waco
Waco, TX
01.2010 - 01.2017
- Created a positive learning environment by establishing open communication with students, parents and colleagues.
- Adapted instructional materials to meet the needs of diverse learners.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
MEP Forman
Aramark Baylor Facility Services
Waco, TX
01.1999 - 01.2010
- Scheduled staff shifts based on project needs and availability.
- Communicated with suppliers and coordinated delivery of supplies to job sites.
- Inspected tools, materials, and equipment to ensure quality standards were met.
Preventive Maintenance Forman
Aramark Baylor Facility Services
Waco, TX
- Planned material and equipment needs to drive on-time delivery in concert with project schedule.
- Coordinated with other departments to ensure project deadlines were met.
- Established expectations and motivated crews to consistently meet or beat goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
HVAC Technician
Aramark Baylor Facility Services
Waco, TX
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
- Resolved customer complaints regarding installation or service issues in a timely manner.
- Serviced electrical, pneumatic, mechanical and microprocessor controls.
Education
Associate of Applied Science in Air Conditioning and Refrigeration Technology -
Texas State Technical College
01.1999
Skills
- HVAC, Electrical, Plumbing, Building Codes, Water Heaters
- Communication, Teamwork, Leadership, Self-Motivation, Problem Solving, Attention to Detail
- Facilities Maintenance
- Employee Performance Evaluation
- Contractor Oversight
- Staff Management
- Lockout and Tagout Procedures
- Maintenance Planning
Certification
- EPA Universal Certified 1999
- Certified Plant Maintenance Manager - AFE 2020
Affiliations
- Faculty Senate TSTC 7 years
- China Spring Youth Athletic Association (Little League) 11 years
- Member of the Waco Chamber of Commerce 1 year
- Various group organizations for business growth
Timeline
Maintenance Manager
Aramark at Baylor University
01.2021 - Current
Director of Agent Development
Weichert Realtors The Eastland Group
03.2020 - 01.2021
Small Business Owner
Alliance Insurance
03.2020 - 07.2020
Multiple Line Agent
State Farm
04.2019 - 01.2020
Service Manager
P&E Mechanical
09.2017 - 04.2019
Instructor
TSTC Waco
01.2010 - 01.2017
MEP Forman
Aramark Baylor Facility Services
01.1999 - 01.2010
Preventive Maintenance Forman
Aramark Baylor Facility Services
HVAC Technician
Aramark Baylor Facility Services
Associate of Applied Science in Air Conditioning and Refrigeration Technology -
Texas State Technical College
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