Shannon Greger
Chicago,IL
Overview
4
4
years of professional experience
Work History
Customer Service Associate
WAWA
Horsham, PA
06.2023 - 08.2023
- Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
- Greeted store customers and assisted with product location, loading, or unloading heavy items and retrieving out-of-reach items.
- Washed dishes, prepared sandwiches, cleaned kitchen and main floor.
Lifeguard
Philadelphia Sports Club
Chalfont, PA
06.2022 - 08.2022
- Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.
- Administered first aid and CPR in response to life-threatening situations.
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Adhered strictly to emergency action plans.
- Used training and medical supplies to examine injured people and administer first aid.
Fitting Room Associate
Old Navy
North Wales, PA
09.2020 - 04.2021
- Attended customer service issues.
- Provided information about merchandise, policies, and sales to customers.
- Processed returns by repackaging, tagging and restocking items.
- Greeted patrons upon entrance and led to available fitting rooms.
- Delivered an elevated level of assistance and support to customers by locating correct sized garments.
- Organized unwanted merchandise and restocked on racks and shelves.
- Helped customers by answering questions and locating merchandise.
Hostess
Ardana Food & Drink
Warrington, PA
12.2019 - 03.2020
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered phones promptly to record and confirm reservations.
- Responded appropriately to customer complaints, bringing significant issues to the attention of the manager on duty.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Built positive relationships with other front-of-house and kitchen staff.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Dishwasher
Warrington Pastry Shop
Warrington, PA
05.2019 - 12.2019
- Loaded and unloaded dishwashers, washing large pots or items by hand used continuously.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Replaced clean utensils in storage bins for easy access.
- Developed effective team spirit with other personnel by pitching in and helping with task completion.
- Inspected dishes closely to check for remnants of food or dirt.
- Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
Timeline
Customer Service Associate
WAWA
06.2023 - 08.2023
Lifeguard
Philadelphia Sports Club
06.2022 - 08.2022
Fitting Room Associate
Old Navy
09.2020 - 04.2021
Hostess
Ardana Food & Drink
12.2019 - 03.2020
Dishwasher
Warrington Pastry Shop
05.2019 - 12.2019