Shannon Guillory
Gonzales,LA
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
14
14
years of professional experience
Work History
Office Assistant
Capital City Auto Auction
Baton Rouge, Louisiana
06.2020 - 09.2024
- Delivered messages and ran errands.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Typed, formatted and edited correspondence and other documents.
Office Assistant
Baton Rouge Turf & Landscape
Baton Rouge , Louisiana
12.2019 - 06.2020
- Delivered messages and ran errands.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Typed, formatted and edited correspondence and other documents.
Insurance Agent
Miller's Insurance Agency
Amite, Louisiana
02.2014 - 02.2019
- Sought out new clients and developed clientele by networking to find new customers.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Met with division leaders and consultants to discuss strategies to increase sales.
Retail Sales Associate
Pope's Clothiers
Shreveport, Louisiana
06.2010 - 02.2019
- Provided excellent customer service, resolving issues and answering queries promptly.
- Participated in team meetings and training sessions.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
Education
Insurance License - Insurance
Bob Brooks School of Insurance
Baton Rouge, LA05-2016
Some College (No Degree) - Sociology
Southeastern Louisiana University
Hammond, LASkills
- Bookkeeping
- Meeting planning
- Scheduling
- Mail handling
Timeline
Office Assistant
Capital City Auto Auction
06.2020 - 09.2024
Office Assistant
Baton Rouge Turf & Landscape
12.2019 - 06.2020
Insurance Agent
Miller's Insurance Agency
02.2014 - 02.2019
Retail Sales Associate
Pope's Clothiers
06.2010 - 02.2019
Insurance License - Insurance
Bob Brooks School of Insurance
Some College (No Degree) - Sociology
Southeastern Louisiana University