Shannon Wipf
Tigard
Summary
Dedicated accounting professional proficient in law firm billing, collections, audit and appeal management, cash receipts, and financial reporting with experience in conflict checks and resolution
Overview
27
27
years of professional experience
Work History
Billing and Collections Cooridinator
Paternoster Farnell & Grein, LLP (fka Parsons)
08.2018 - Current
- Post firms receipts and report collections to CFO/partners
- Manage settlement disbursement and administer wire transactions start to finish
- Back-up Accounts Payable with vendor payments
- Distribute, edit and finalize billing memos
- Submit invoices and manage collections for all files
- Manage rate agreements and client billing guidelines
- Work with attorneys to manage engagement letters, retainer funds and client payment arrangements
- Front line client support for billing and financial questions
Collections Coordinator
Smith Freed Eberhard
08.2015 - 08.2018
- Worked with management to develop monthly and annual collection goals
- Reviewed and prepared collection reports showing the status of collections and the amounts of outstanding balances
- Circulated, compiled and prepared written responses to client audits
- Tracked and managed the entire firms collections, including all appeal deadlines
- Received, reviewed and posted firm receipts to client accounts
- Prepared daily deposits to checking and trust accounts.
Rate Specialist and Legal Billing Trouble Shooting
Bullivant Houser Bailey
09.2010 - 08.2015
- Created and maintained client rate agreements for billing
- Reviewed profitability reports by client and workgroup for recommended rate increases
- Distributed audits and prepared appeals for attorney workgroups
- Completed conflict checks for incoming files and reported potential issues to work teams for resolution
- Prepared matter and billing set-up for complex shared-defense files
- Submitted electronic billing and monitored progress in case of need for troubleshooting.
Collections Specialist
Bullivant Houser Bailey
01.2005 - 09.2010
- Prepared Audit Disputes
- Worked with file handlers to negotiate outstanding payments
- Followed up with private pay clients and insureds with SIR's to collect balances in full
- Improved customer payment compliance through negotiating mutually agreeable repayment plans
- Filed small claims on unpaid business balances
- Provided excellent client service and dispute resolution
Billing Specialist
Bullivant Houser Bailey
09.1999 - 01.2005
- Distributed prebills, edited and issued billings
- Assisted with billing inquiries and provided timely responses to client concerns
- Researched and resolved billing discrepancies to enable accurate billing
- Monitored client accounts to identify and rectify billing issues
- Cross-trained as Conflicts and Records overflow for consistency between admin teams and finance
Billing and Accounts Receivable Specialist
Care Rx LLC
09.1997 - 09.1999
- Prepared monthly invoices
- Managed application of discounts and price match agreements
- Managed and reported soft collections.
Education
Associate of Arts - Accounting
Oregon Institute of Technology
Klamath Falls, OR01.1993
Skills
- Strong Excel skills
- Excellent Writing and Verbal skills
- Attention to detail
- Superior client relations
- Management of tight deadlines
- Committed team player
- Elite, Aderant, LSS legal billing softwarre
- Extensive legal e-billing, including rouble-shooting
- Experience with conversions and upgrades
- Reconciliations and complex invoicing skills
- a keen eye for process improvement opportunities
- Accounts Receivable and Collections
Additional Education
Continuing education in Industrial Management
Timeline
Billing and Collections Cooridinator
Paternoster Farnell & Grein, LLP (fka Parsons)
08.2018 - Current
Collections Coordinator
Smith Freed Eberhard
08.2015 - 08.2018
Rate Specialist and Legal Billing Trouble Shooting
Bullivant Houser Bailey
09.2010 - 08.2015
Collections Specialist
Bullivant Houser Bailey
01.2005 - 09.2010
Billing Specialist
Bullivant Houser Bailey
09.1999 - 01.2005
Billing and Accounts Receivable Specialist
Care Rx LLC
09.1997 - 09.1999
Associate of Arts - Accounting
Oregon Institute of Technology
Similar Profiles
Colleen Malia VictorinoColleen Malia Victorino
Associate/Client Relations Manager at Accuity LLP FKA C&Y CPAs LLCAssociate/Client Relations Manager at Accuity LLP FKA C&Y CPAs LLC
V S SantoshV S Santosh
Manager-Procurement, Contract & Vendor Management at Zinnia Digital (fka-SE2 Digital Service LLP)Manager-Procurement, Contract & Vendor Management at Zinnia Digital (fka-SE2 Digital Service LLP)
Jordan CronjeJordan Cronje
Telephone Operator at Paternoster HotelTelephone Operator at Paternoster Hotel