Dedicated receptionist with strong organizational skills and telephone etiquette. Proven ability to streamline front desk operations and enhance patient satisfaction.
Overview
11
11
years of professional experience
Work History
Receptionist
Legacy Oaks of Midlothian
Midlothian, TX
08.2022 - Current
Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
Answered multi-line phone system, directing calls to appropriate departments efficiently.
Assisted in maintaining accurate resident files and documentation for compliance audits.
Coordinated communication between residents, family members, and healthcare staff to enhance service delivery.
Sales Associate
Walmart
Waxahachie, TX
09.2020 - 08.2021
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained knowledge of store promotions and inventory to ensure accurate sales support.
Operated cash register efficiently, processing transactions with a focus on accuracy and speed.
Collaborated with team members to optimize stock levels and merchandising displays.
Medical Receptionist
Dr. Ricardo Schack
Waxahachie, TX
10.2015 - 03.2021
Managed patient scheduling and appointment confirmations using electronic health records system.
Coordinated patient check-in and check-out processes to enhance operational efficiency.
Assisted in maintaining accurate medical records, ensuring compliance with privacy regulations.