Shannon Harmon
Iowa Veterans Home
Huntsville,AL
15
years of professional experience
Detail-oriented food service professional skilled in customer service, safe food handling, and kitchen sanitation. Experienced in preparing nutritious meals and training new staff, contributing to a clean and efficient kitchen environment.
Work History
Food Service Worker
5 Years 2 Months- Prepared and served nutritious meals to residents in accordance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas, ensuring compliance with health regulations.
- Assisted in menu planning by providing feedback on resident preferences and dietary restrictions.
- Trained new staff on food safety protocols and operational procedures for efficient service delivery.
Bakery Assistant, Cashier
- Assisted in daily production of bakery items, ensuring compliance with quality standards.
- Maintained cleanliness and organization of workstations to promote safety and efficiency.
- Collaborated with team members to optimize workflow and meet production deadlines.
- Monitored inventory levels, assisting in ordering supplies to minimize shortages.
Customer Service Cashier
1 Year 2 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance and ensured transaction accuracy.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking shelves and organizing merchandise.
Ink Jet Operator
6 Years- Operated inkjet printing machines to produce high-quality printed materials.
- Monitored print quality and adjusted settings for optimal output consistency.
- Conducted routine maintenance on equipment to ensure operational efficiency.
- Collaborated with team members to troubleshoot printing issues effectively.
Customer Service Cashier
3 Months- Trained new cashiers on operational procedures and customer service standards.
- Implemented strategies to improve checkout speed and enhance customer satisfaction.
- Mentored team members to foster a collaborative work environment focused on performance improvement.
- Analyzed cashier operations to identify areas for efficiency enhancements and increased productivity.
Cashier, Maintenance
1 Year 1 Month- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
- Maintained knowledge of product promotions and store policies to assist customers effectively.
- Operated point-of-sale systems, managing cash handling and register reconciliation.
- Assisted in training new cashiers on company procedures and customer service standards.
Kitchen, Cashier
3 Months- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers in locating products, providing exceptional service and support.
- Trained new cashiers on register operations and store policies to ensure smooth transitions.
Kitchen Staff, Baker
5 Months- Prepared food items following standardized recipes to ensure consistency and quality.
- Assisted in inventory management, tracking supplies and minimizing waste.
- Maintained cleanliness and organization of kitchen equipment and workspaces.
- Collaborated with team members to meet peak service demands efficiently.
Education
High School Diploma
Skills
Quick learner
Positive attitude
Multitasking
Customer service
Strong work ethic
Cleaning and sanitation
Safe food handling
Cash register operation
Food preparation
Order taking accuracy
Food assembly
Timeline
Food Service Worker
Iowa Veterans Home
09.2020 - 11.2025Read More
Bakery Assistant, Cashier
HyVee Foods
09.2020 - 09.2020Read More
Customer Service Cashier
Dollar General
07.2019 - 09.2020Read More
Ink Jet Operator
Times Repiblican Newspaper
06.2013 - 06.2019Read More
Customer Service Cashier
Dollar Tree Stores
04.2013 - 07.2013Read More
Cashier, Maintenance
Broadway Flying J
06.2011 - 07.2012Read More
Kitchen, Cashier
Caseys Genral Store
03.2011 - 06.2011Read More
Kitchen Staff, Baker
Caseys Genral Store
10.2010 - 03.2011Read More
West High School
High School Diploma
Read More