
Dynamic Customer Service Representative with a proven track record at Avtec Finishing, excelling in problem resolution and relationship building. Leveraged critical thinking to enhance customer satisfaction and streamline order processing, while maintaining meticulous records in CRM software. Committed to delivering superior customer service and fostering team collaboration for improved service delivery.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Customer service
Active listening
Critical thinking
Data entry
Customer relations
Problem resolution
Relationship building
Superior customer service
Invoicing, order entry, purchasing, contract review and pricing