Shannon Hessenthaler
Las Vegas
Summary
Operations and Systems Manager with extensive experience in human resources, financial oversight, executive support, and organizational infrastructure development. Proven ability to build scalable systems, streamline administrative processes, and maintain compliance across multi-functional operations. Strategic thinker with strong attention to detail and a solutions-driven mindset.
Overview
1
1
year of professional experience
Work History
Operations & Systems Manager
Arbosana Olive, LLC
Las Vegas, NV
09.2025 - Current
- Manage full employee lifecycle including recruitment, onboarding, training, and offboarding
- Oversee HR administration, employee documentation, and applicant communications
- Develop and maintain onboarding and operational SOPs
- Build systems for asset tracking, procurement, vendor documentation, and compliance management
- Track insurance policies, business licenses, and regulatory compliance requirements
- Reconcile cash slips, deposits, and payroll submissions
- Publish weekly staff schedules and coordinate contractor documentation
- Track vendor payments, subleases, and partner accounts
- Serve as Executive Assistant to the Owner, managing priorities, deadlines, and strategic initiatives
- Led key projects including inventory system implementation, SOP manual creation, retail cost analysis, quarterly audits, and vendor standardization
Executive Assistant – Operations & Financial Oversight
Growing Minds Preschool & Academy
Las Vegas, NV
01.2025 - 08.2025
- Provided direct executive support to school leadership, managing scheduling, communications, and operational coordination
- Assisted with financial tracking including expense reporting, vendor invoices, and budget monitoring, and jotform submission tracking
- Maintained compliance documentation, licensing records, and regulatory requirements
- Coordinated enrollment documentation and maintained organized student and staff records
- Streamlined administrative workflows to improve operational efficiency
- Assisted in policy documentation and internal process development
- Serve as Executive Assistant to the Head of Schools, CEO & Financial Director, managing priorities, deadlines, and strategic initiatives
- Managed scheduling for staff meetings and parent engagements, enhancing communication flow.
- Streamlined office procedures, contributing to improved operational efficiency and workflow.
- Supported onboarding of new staff by providing training on administrative processes and tools.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Education
Greeley West High School
Greeley, COSkills
- Troubleshooting skills
- Remote support
- Training documentation
- Administration protocols
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Organizational skills
- Team collaboration
- Team building
Timeline
Operations & Systems Manager
Arbosana Olive, LLC
09.2025 - Current
Executive Assistant – Operations & Financial Oversight
Growing Minds Preschool & Academy
01.2025 - 08.2025
Greeley West High School