Hi, I’m
Shannon Hill
Breckenridge,MN
Summary
Sincere Admissions Coordinator with proficiency in the Mental Health field with an emphasis on ABA Therapy. Superb recordkeeping, forms processing and data entry abilities. Committed to assisting all clients in making each feel welcome during the beginning stages and each authorization until graduation from their individual plan. Exceptional skills in problem-solving and handling adversities while remaining professional.
Overview
5
years of professional experience
Work History
Behavior Care SpecialistsSioux Falls, SD
Admissions Specialist
12.2019 - Current
Job overview
- Performed initial benefit checks for all potential clients.
- Monthly and annual eligibility checks for current clients.
- Communicated with clients/parents of clients to explain benefit verifications and authorization process.
- Maintained authorization for 200+ clients
- Performed Behavior Consulting billing for our UT office monthly
- Handled school contracts and invoicing/billing for SD contracted clients throughout each school year and during summer ESY sessions.
- Initial assessment/ongoing treatment authorizations for all centers.
- Helped develop and implement ongoing training curriculum for Intake and Authorization departments.
Behavior Care SpecialistsAberdeen , SD
Lead Therapist
04.2018 - 12.2019
Job overview
- Guided up to 15 clients in development of skills and cognitive behavioral therapy techniques.
- Documented patient information, treatment plans and patient responses.
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Assisted the BCBA in development and implementation of intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.
- Provided crisis support and emergency care for patients.
AngelhausAberdeen, SD
Medication Aide
04.2017 - 04.2018
Job overview
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Administered medications 25-30 patients and remained vigilant for negative side effects.
- Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Reported changes in patient status regarding drug therapy.
Education
Madison High SchoolMadison, SD
High School Diploma
Northern State UniversityAberdeen, SD
No Degree from Human Services
University Overview
- 4.0/Dean's List all three years in attendance
- Part time/on call to assist the Aberdeen Police Department as a crisis intervention liaison.
Skills
- Active Listening
- Professional Communication
- Excel Spreadsheet Functions
- Clerical Support
- Financial Verification
- Interpreting Coverage
- Data Review and Analysis
- Benefits Verifications/Verifying Eligibility
- Confidential Records Management
- Critical Thinking/Creative Thinking
- Precertification Processing
Timeline
Admissions Specialist
Behavior Care Specialists
12.2019 - Current
Lead Therapist
Behavior Care Specialists
04.2018 - 12.2019
Medication Aide
Angelhaus
04.2017 - 04.2018
Madison High School
High School Diploma
Northern State University
No Degree from Human Services