Shannon Hollier
Crowley,LA
Summary
Dynamic office manager with a strong track record in problem-solving and time management. Successfully implemented inventory management systems, reduced costs, and enhanced team productivity through effective delegation and communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
HOLLIER CATTLE & CONSULTING
Crowley, LA
02.2018 - Current
- Implemented inventory management systems to track office supplies and reduce costs.
- Oversaw maintenance of office equipment, ensuring optimal functionality and timely repairs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Handled sensitive information with discretion, maintaining the confidentiality of company documents and personnel records.
Admissions Counselor
John Melvin University
Crowley, LA
07.2022 - 09.2025
- Guided prospective students through admissions process, addressing inquiries and providing detailed program information.
- Evaluated applications and supporting documents to determine eligibility for admission to academic programs.
- Collaborated with academic departments to develop and refine recruitment strategies aimed at diverse student populations.
- Organized and facilitated campus tours and information sessions, enhancing visitor engagement and interest in enrollment.
- Developed comprehensive presentations for high school visits, effectively promoting university offerings to potential students.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Provided exceptional customer service by responding promptly to inquiries from prospective students via phone, email, or social media channels.
- Conducted thorough evaluations of applicant transcripts, test scores, essays, and letters of recommendation to determine eligibility for admission.
- Contributed to a positive campus culture by assisting with orientation events for new students.
- Reviewed admissions applications and evaluated student credentials.
- Educated students on college admissions process and scholarship requirements.
- Conducted thorough evaluations of applicant materials to ensure fair and consistent admission decisions.
- Educated students on the college admissions process and scholarship requirements, and provided detailed program information.
Education
Bachelor of Arts - CHRISTIAN LEADERSHIP & MANAGEMENT
JOHN MELVIN UNIVERSITY
Crowley, LA05-2026
Associate of Arts - Biblical Studies
JOHN MELVIN UNIVERSITY
Crowley, LA05-2025
High School Diploma -
KAPLAN HIGH SCHOOL
Kaplan, LA05-1987
Skills
- Customer service
- Organizational skills
- Office administration
- Data entry
- Document management
- Mail handling
- Financial tracking
- Event coordination
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
Certification
CERTIFIED MEDICAL ASSISTANT
Timeline
Admissions Counselor
John Melvin University
07.2022 - 09.2025
Office Manager
HOLLIER CATTLE & CONSULTING
02.2018 - Current
Bachelor of Arts - CHRISTIAN LEADERSHIP & MANAGEMENT
JOHN MELVIN UNIVERSITY
Associate of Arts - Biblical Studies
JOHN MELVIN UNIVERSITY
High School Diploma -
KAPLAN HIGH SCHOOL