Shannon J Carlisle
Erlanger,KY
Summary
High-performing professional with integrity and leadership skills. Applies knowledge and abilities to positively impact the organization. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.
Overview
26
26
years of professional experience
Work History
Coordination Center Officer
Department of Homeland Security
Hebron, KY
05.2017 - Current
- Served as Coordination Center Officer, implementing core functions for Coordination Center within Office of Security Operations, TSA, DHS; managed incident communications by answering calls, disseminating information, and maintaining data accuracy as Master Timekeeper via GovTA.
- Coordinated readiness status and maintained relationships with TSA entities, including Headquarters and airport operations, to facilitate effective coordination and information sharing.
- Determined significance of events, followed incident reporting guidelines per TSOC, and ensured timely delivery of critical information to appropriate recipients, keeping superiors informed of ongoing activities and highlighting significant developments for further action.
- Reviewed incident reports for accuracy and completeness, ensuring adherence to reporting procedures; input incident report data using PARIS and assisted in preparing reports and briefings on significant security incidents impacting airport operations.
- I review emergency call information (e.g., bomb threat, breach, applicable Transportation Security Operations Center (TSOC) incidents, etc.) and transfer information in accordance with local procedures.
- Supporting security functions and operations such as Visible Intermodal Prevention and Response (VIPR), ATLAS, Transportation Security Specialist - Explosives (TSS-E) operations, Travel Document Check (TDC) operations, and other activities and applicable operations.
- Tracked weekly work hours to ensure compliance with scheduled shifts.
- Series: 0086 - Grade: F
Lead Transportation Security Officer
Department of Homeland Security
Erlanger, KY
09.2007 - 05.2017
- Acted as supervisor and manager at the airport weekly for 2 years on 3rd shift, often serving as the highest-ranking official. Routinely took on supervisor duties, including completing leave and earning statements, maintaining accurate inventory records, utilizing storage techniques for supplies, consulting with others, creating incident reports, and training peers in equipment inventory processes.
- Led 50 full-performance level Transportation Security Officers (TSOs) and trainee and apprentice level TSOs. Identified, distributed, and balanced workloads and tasks among employees based on established workflow and skill level.
- Resolved informal employee complaints and referred formal grievances to supervisors or appropriate management officials, serving as coach and facilitator to coordinate team initiatives and foster consensus building among team members.
- I assist management and Law Enforcement Officers (LEO) with inquiries for information or investigations that may be initiated against a regulated party; participating in information briefings concerning sensitive information.
- Developed preliminary incident information for LEOs and superiors, and authored various communications and reports relevant to operational activities.
- Took on the duties of acting supervisor, which included maintaining accurate inventory records, utilizing storage techniques for supplies, consulting with others, and training peers in equipment inventory processes.
- I routinely communicate and interact with passengers from varying backgrounds in a courteous and helpful manner in order to complete my job.
- Series: 1801 - Grade: F
Transportation Security Officer
Department of Homeland Security
Erlanger, KY
09.2002 - 09.2007
- Operated screening equipment to identify and prevent dangerous objects in baggage, cargo, and on passengers from being transported onto aircraft.
- I performed searches, to include hand-wand and pat-down searches.
- Maintained maintained focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life-threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
- Controlled terminal entry and exit points.
- Maintained focus and awareness in a stressful environment with noise, crowd distractions, and time pressure to effectively identify potential threats and make decisions in crisis and routine situations.
- Worked a full-time schedule of 40 hours per week in a fast-paced environment.
- Series: 1801 - Grade: D
Security Screener
Huntleigh USA
Hebron, KY
07.2002 - 09.2002
- Operated screening equipment to identify and prevent dangerous objects from being transported onto aircraft.
- I performed searches, to include hand-wand and pat-down searches.
- Managed access control at terminal entry and exit points.
- Oversaw terminal entry and exit points for security.
- Focused attention to detect potential threats in a high-stress environment with noise, crowd distractions, and time pressure to effectively identify potential threats and make critical decisions.
- Hours per week: 40
Machine Operator
Continental Web Press
Walton, KY
08.2000 - 07.2002
- Set up and performed minor maintenance on a Heidelberg Polar 115ed cutter machine, ensuring efficient operation in manufacturing books, magazines, and publication flyers.
- Remove personal pronoun performed basic data entry and directed and communicated with associates. Plus Remove personal pronoun regularly met deadlines while maintaining high quality standards.
- Worked overnight shifts and adapted to overtime and additional schedules in a fast-paced manufacturing environment.
- I performed basic data entry and directed and communicated with associates. Plus regularly met deadlines while maintaining high quality standards.
- Worked 40 hours weekly
Education
High school diploma or equivalent -
Grant County
Dry Ridge, KYSkills
- TSOC procedures
- Incident reporting
- Emergency communications
- Security operations
- GovTA timekeeping
- Timekeeping management
- Data analysis
- Incident data analysis
Timeline
Coordination Center Officer
Department of Homeland Security
05.2017 - Current
Lead Transportation Security Officer
Department of Homeland Security
09.2007 - 05.2017
Transportation Security Officer
Department of Homeland Security
09.2002 - 09.2007
Security Screener
Huntleigh USA
07.2002 - 09.2002
Machine Operator
Continental Web Press
08.2000 - 07.2002
High school diploma or equivalent -
Grant County