Shannon Kieny
Sales Executive
Des Plaines,IL
Summary
Dynamic Sales Executive with 15 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations. Accomplished Sales Executive with 6 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated FedEx Sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced Sales Executive with over 15 years of experience in the transportation service industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
13
13
years of professional experience
Work History
Account Executive-Market Development
FedEx Services
Schaumburg, IL
09.2006 - 05.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Mentor for newer Account Executives through pricing process. Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Exceeded Goal attainment by developing relationships with existing accounts and growing new account discovery for new opportunities.
Sales Executive- Market Development
FedEx Services
Des Plaines , ILi
06.2015 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Conducted research, gathered information from multiple sources and presented results.
- Increased customer satisfaction by resolving issues.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Bachelor of Arts - Business Administration And Economics
Kansas Wesleyan University
Salina, KS05.1988
Skills
- Profitability Assessments
- Market Trend Understanding
- Sales Statistics Analysis
- Prospecting and Cold Calling
- Territory Management
Accomplishments
Culture Champion for Chicago West Sales Team 2015-2019
Most Improved Sales Executive FY 2018
Timeline
Sales Executive- Market Development
FedEx Services
06.2015 - Current
Account Executive-Market Development
FedEx Services
09.2006 - 05.2012
Bachelor of Arts - Business Administration And Economics
Kansas Wesleyan University
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