Shannon Lawhorn
Summary
Dedicated professional with experience in housekeeping and customer service. Skilled in organizing cleaning schedules, managing supplies, and collaborating effectively with team members to enhance facility upkeep and ensure a safe environment.
Overview
2015
2015
years of professional experience
Work History
Housekeeper
Highland Hospital
Charleston
05.2014 - 07.2014
- Disinfected high-touch surfaces to ensure a safe environment.
- Organized and restocked cleaning supplies as needed.
- Reported maintenance issues to ensure facility upkeep.
- Collaborated with team members to complete cleaning schedules efficiently.
- Utilized cleaning equipment and chemicals safely according to guidelines.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Housekeeper
Highland Hospital
Charleston
2012 - 2013
- Ensured cleanliness in patient rooms and common areas to enhance patient comfort and safety.
- Disinfected high-touch surfaces to uphold hygiene standards and promote a safe environment.
- Restocked cleaning supplies to maintain availability.
- Followed infection control protocols for sanitation practices.
- Reported maintenance issues to ensure facility upkeep.
- Coordinated with team members to complete cleaning schedules, optimizing workflow and ensuring thorough coverage.
Clerk
7-eleven
Belle
2008 - 2009
- Processed customer transactions with high accuracy, enhancing customer satisfaction at convenience store.
- Executed cash handling procedures during shifts, ensuring compliance with company policies and safeguarding funds.
- Resolved customer inquiries and complaints professionally, contributing to a positive shopping experience.
- Assisted customers with product inquiries and provided exceptional service.
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained clean and organized store shelves and work areas daily.
- Stocked merchandise and ensured proper labeling for easy access.
Education
Some College (No Degree) - Medical Billing And Coding
Carver Career Center
Rand, WVSkills
- Cleaning protocols
- Facility maintenance
- Safety compliance
- Supply management
- Customer service
- Attention to detail
- Time management
- Organizational skills
- Communication skills
Timeline
Housekeeper
Highland Hospital
05.2014 - 07.2014
Housekeeper
Highland Hospital
2012 - 2013
Clerk
7-eleven
2008 - 2009
Some College (No Degree) - Medical Billing And Coding
Carver Career Center