Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

Shannon Lennon

Orlando,FL

Summary

Former educator with exceptional interpersonal and problem-solving skills. Accomplished effective communicator and active listener seeking customer support role. Driven to create and maintain excellent customer support and relationships.

Overview

30
30
years of professional experience

Work History

ESE PROGRAM ASSISTANT

WATERFORD ELEMENTARY SCHOOL
02.2024 - 06.2024

Assisted teachers in maintaining a well-organized, smoothly functioning educational environment for students with varying exceptionalities and disabilities

MATH INTERVENTIONIST

WATER SPRINGS ELEMENTARY
01.2022 - 05.2022
  • Developed individualized methods of learning to help students overcome the challenges of traditional classroom setting

MATH INTERVENTIONIST

TIMBER CREEK HIGH SCHOOL
01.2021 - 05.2021
  • Provided small group instruction in a dynamic environment to assist students needing to pass Algebra I End of Course exam for graduation requirement

MATH TEACHER

DISCOVERY MIDDLE SCHOOL
08.2014 - 05.2017
  • Created positive, safe, and structured learning environment

SUBSTITUTE TEACHER

KELLY SERVICES
01.2008 - 05.2014
  • Performed essential classroom duties often with little notice or guidance

AUDITOR

DARDEN RESTAURANTS
12.1996 - 01.1998
  • Collected and analyzed data from random restaurants on a weekly basis to detect deficient controls, fraud, regulations, and management policies

ENTERPRISE HOLDINGS MANAGER/MANAGEMENT ASSISTANT/TRAINEE

06.1994 - 11.1996
  • Gained significant experience in all facets of management and operations while working in progressively responsible positions for this major car rental agency
  • Responsible for hiring, training, supervising personnel, maintaining profitability, ensuring excellent customer service, implementing marketing programs, and performing various administrative and accounting functions

Education

Skills

  • Effective communicator and active listener both written and orally
  • Easily adapt to change and can prioritize tasks
  • Capable of handling diverse situations and needs
  • Team player and positive attitude
  • Organized and detail oriented
  • Patient and empathetic when handling challenging situations
  • Strong critical thinking skills
  • Proficient in Word and Excel and Outlook

Activities

  • Volunteering at local food bank
  • Boating
  • Travel
  • Watching college football

References

Available Upon Request

Timeline

ESE PROGRAM ASSISTANT

WATERFORD ELEMENTARY SCHOOL
02.2024 - 06.2024

MATH INTERVENTIONIST

WATER SPRINGS ELEMENTARY
01.2022 - 05.2022

MATH INTERVENTIONIST

TIMBER CREEK HIGH SCHOOL
01.2021 - 05.2021

MATH TEACHER

DISCOVERY MIDDLE SCHOOL
08.2014 - 05.2017

SUBSTITUTE TEACHER

KELLY SERVICES
01.2008 - 05.2014

AUDITOR

DARDEN RESTAURANTS
12.1996 - 01.1998

ENTERPRISE HOLDINGS MANAGER/MANAGEMENT ASSISTANT/TRAINEE

06.1994 - 11.1996

Shannon Lennon