Shannon Moore
Reidsville,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Underwriting Assistant
Penn National Insurance
07.2017 - 01.2023
- Copied, logged and scanned supporting documentation and placed all information in client files.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
Claims Adjuster
UnitedHealthcare
07.2016 - 07.2017
- Evaluated medical claims for accuracy and completeness and researched missing data.
- Researched and resolved complex medical claims issues to support timely processing.
- Verified patient insurance coverage and benefits for medical claims.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
Pharmacy Technician
Carolina Apothecary
07.2015 - 07.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Sterilization Technician
Reidsville Orthodontics
06.2013 - 07.2015
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
- Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
- Wrapped trays, instrument packs, and sets.
- Verified and maintained proper documents and records for sterilization.
Education
No Degree - EKG Technician
Carolina School of Phlebotomy
Charlotte12.2023
High School Diploma -
Rockingham County High School
Wentworth, NC05.2013
Skills
- Critical Thinking
- Microsoft Word
- Medical Terminology
- Continuous Education
- Vital Signs Measurement
- Holter Monitoring
- Lead Placement
- Basic Life Support
- Cardiac Anatomy Knowledge
- Tool Sterilizing
- Daily Workflows
- Time Management
- Certified EKG Technician (CET)
Timeline
Underwriting Assistant
Penn National Insurance
07.2017 - 01.2023
Claims Adjuster
UnitedHealthcare
07.2016 - 07.2017
Pharmacy Technician
Carolina Apothecary
07.2015 - 07.2016
Sterilization Technician
Reidsville Orthodontics
06.2013 - 07.2015
No Degree - EKG Technician
Carolina School of Phlebotomy
High School Diploma -
Rockingham County High School
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