Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Underwriting Assistant
Penn National Insurance
2017.07 - 2023.01
Copied, logged and scanned supporting documentation and placed all information in client files.
Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
Claims Adjuster
UnitedHealthcare
2016.07 - 2017.07
Evaluated medical claims for accuracy and completeness and researched missing data.
Researched and resolved complex medical claims issues to support timely processing.
Verified patient insurance coverage and benefits for medical claims.
Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
Pharmacy Technician
Carolina Apothecary
2015.07 - 2016.07
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Sterilization Technician
Reidsville Orthodontics
2013.06 - 2015.07
Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
Wrapped trays, instrument packs, and sets.
Verified and maintained proper documents and records for sterilization.
Education
No Degree - EKG Technician
Carolina School of Phlebotomy
Charlotte
12.2023
High School Diploma -
Rockingham County High School
Wentworth, NC
05.2013
Skills
Critical Thinking
Microsoft Word
Medical Terminology
Continuous Education
Vital Signs Measurement
Holter Monitoring
Lead Placement
Basic Life Support
Cardiac Anatomy Knowledge
Tool Sterilizing
Daily Workflows
Time Management
Certified EKG Technician (CET)
Timeline
Underwriting Assistant
Penn National Insurance
2017.07 - 2023.01
Claims Adjuster
UnitedHealthcare
2016.07 - 2017.07
Pharmacy Technician
Carolina Apothecary
2015.07 - 2016.07
Sterilization Technician
Reidsville Orthodontics
2013.06 - 2015.07
No Degree - EKG Technician
Carolina School of Phlebotomy
High School Diploma -
Rockingham County High School
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