Shannon Pace
Rockwall,TX
Summary
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
13
13
years of professional experience
Work History
District Manager
Rent-A-Center
Dallas, Texas
11.2015 - Current
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
Service Manager
Smart Choice Auto Group
Houston, Texas
06.2011 - 11.2015
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
Education
Associate of Science - Business Administration And Management
University of Phoenix
Tempe, AZ05-2007
Skills
- Territory Management
- Leadership Development
- Strategic Planning
- Financial Management
- Human Resource Management
- Business Planning
- Action Plans
- Sales Reporting
- Information Analysis
- Training and coaching
- Interpersonal Communication
- Sales management
- Staff Management
- Decision-Making
- Recruiting and Hiring
- Customer Service
Timeline
District Manager
Rent-A-Center
11.2015 - Current
Service Manager
Smart Choice Auto Group
06.2011 - 11.2015
Associate of Science - Business Administration And Management
University of Phoenix