Leslie Papenfuhs
Chisholm,MN
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Goal-oriented manager with distinguished experience in all aspects of the convenience store industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales Leader offering exceptional record of achievement over 4+ year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enterprising District Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
District Manager
Molo Twin LLC
Jacksonville, FL
05.2023 - Current
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across my district.
- Negotiated favorable lease agreements for new store locations, resulting in reduced overhead costs and increased profitability for Molo Twin LLC.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within my district.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across my district.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within my district.
- Built positive and productive relationships with multiple stores and field leadership.
- Created robust succession plans for key positions within each location, ensuring seamless transitions and continued excellence in operations during covid and personnel changes.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Excellent communication skills, both verbal and written.
- Applied effective time management techniques to meet tight deadlines.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Paid attention to detail while completing assignments.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
District Manager
Imperial Operating LLC
Minnesota
10.2022 - 03.2023
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across my district.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across my district.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within my district.
- Created robust succession plans for key positions within each location, ensuring seamless transitions and continued excellence in operations during personnel changes.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
District Manager
Twin City Petroleum And Properties LLC
Jacksonville, FL
09.2019 - 11.2022
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across my district.
- Worked collaboratively in loss prevention to decrease shrink and boost loss awareness.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across my district .
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within my district.
- Created robust succession plans for key positions within each location, ensuring seamless transitions and continued excellence in operations during personnel changes.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership teams.
- Established territory boundaries and distribution routes to maximize service quality.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Coordinated with other district managers to actualize performance improvement strategies.
- Organized promotional events and interacted with community to increase sales volume.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Facilitated business by implementing practical networking techniques.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Supervised numerous locations to enforce high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Modeled best practices for sales and customer service.
- Managed budget development process for my district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Built relationships with customers and community to establish long-term business growth.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Managed accounts to retain existing relationships and grow share of business.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Generated financial and operational reports to assist management with business strategy.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed strong communication and organizational skills through working on group projects.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Gained strong leadership skills by managing projects from start to finish.
- Delivered services to customer locations within specific timeframes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Provided professional services and support in a dynamic work environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Education
No Degree - Small Business Administration And Management
University of Central Missouri
Whiteman AFB, MOHigh School Diploma -
Hibbing High School
Hibbing, MN01.1990
Skills
- Contract Management
- Sales coordination
- Sales processes
- Business Needs Assessment
- Compliance Monitoring
- Attention to Detail
- Brand Marketing
- Operations Management
- Sales Reporting
- Sales Tracking
- Sales Presentations
- Data Confidentiality
- Contract Administration
- Leadership skills
- Group Presentations
- Client Relationship Building
- Customer Service
- Account Servicing
- Sales Quota Management
- Consultative Selling Techniques
- Sales Targeting
- Inventory Management
- Rapport and relationship building
- Policy Enforcement
- Account Management
- Time Management
- Promotional sales events
- Direct Sales
- Territory Management
- Revenue Generation
- Staff Management
- Business Administration
- Contract Management
- Vendor Management
- Business Planning
- Conflict Management
- Staff Supervision
- Sales Orientation
- District Growth Management
- Operational Improvements
- Interpersonal Communications
- Performance Tracking and Evaluations
- Leadership Skills
- Policies and Procedures
- District Standards
- Team Development
- Recruiting and Hiring
- Business Growth Opportunities
- P&L Responsibility
- Suggestive Selling
- Productivity Improvements
- Account and Territory Management
- Location Auditing
- Client Relationship-Building
- Budgeting Skills
- Retail Inventory Management
- Delegating Work Assignments
- Negotiation and Conflict Resolution
- Local, State and Federal Regulations
- Industry Knowledge
- Drawer Reconciliation
- Continuous Quality Improvement (CQI)
- Administration and Reporting
- Retail Effectiveness
- Shrink Minimization
- Scheduling and Coordinating
- Retail Knowledge
Certification
- CPSP - Certified Professional Sales Person
- Class A/B Certified, MPCA -
Timeline
District Manager
Molo Twin LLC
05.2023 - Current
District Manager
Imperial Operating LLC
10.2022 - 03.2023
District Manager
Twin City Petroleum And Properties LLC
09.2019 - 11.2022
No Degree - Small Business Administration And Management
University of Central Missouri
High School Diploma -
Hibbing High School