Shannon Pimm
Eugene,OR
Summary
Dynamic professional with a proven track record at creating efficient and effective communications between clients, colleges, and contractors. Strengths include strategic business planning and superior relational skills that have increased client quotas and retention while superseding monthly and annual sales/funding goals.
Overview
15
15
years of professional experience
Work History
Treatment Coordinator
Chvatal Orthodontics
11.2019 - 11.2022
- Maintained thousands of client records of treatments, financial contracts, billing, and collections.
- Increased client acceptance rates by over 50% through clear, concise communication and a positive, relatable, professional attitude.
- Implemented comprehensive tracking systems to monitor and achieve revenue goals related to production levels.
- Built strong lasting relationships with referring providers and vendors through regular communication.
- Upheld confidentiality requirements and regulatory compliance guidelines.
Director of Donor Relations
The ARC Of Lane County
01.2017 - 11.2019
- Organized annual giving campaigns, resulting in consistent year-over-year growth in total funds raised.
- Coordinated donor appreciation events fostering a sense of community among clients/businesses/donors and increased retention to ongoing giving.
- Contacted corporate representatives, government officials, and community leaders for sponsorships resulting in over 1 million dollars in donations.
- Managed budgets for staff operations to keep costs low and maximize profits.
- Set up regular check-ins with major gift donors maintaining strong rapport, expressing gratitude, and updating them on the progress of funded initiatives.
Shop Owner
Faithful Customs Inc.
02.2008 - 03.2017
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed a loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Expanded customer reach through active engagement on social media platforms, promoting the shop's unique offerings while building an online community of followers resulting in magazine coverage of a custom build.
Education
MBA - Business Administration And Management
Northwest Christian University
Eugene, OR06.2007
Bachelor of Arts - Public Relations And Organizational Communication
Northwest Christian University
Eugene, OR06.2004
Skills
- Strategic Planning
- Relationship Building
- Finance Management
- Business Operations
- Verbal/Written Communication
- Interpersonal Communication
References
Rachael Crawford - Treasury Management Officer
rcrawford@sbko.bank
(541) 505-0535
Dr. Brad Chvatal, DMD, MS - Orthodontics Specialist
bchvatal@gmail.com
(541) 521-9806
Timeline
Treatment Coordinator
Chvatal Orthodontics
11.2019 - 11.2022
Director of Donor Relations
The ARC Of Lane County
01.2017 - 11.2019
Shop Owner
Faithful Customs Inc.
02.2008 - 03.2017
MBA - Business Administration And Management
Northwest Christian University
Bachelor of Arts - Public Relations And Organizational Communication
Northwest Christian University
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