Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Shannon Price

Mooresville,NC

Summary

Office Manager with a proven track record at Carolina Fundraisers LLC, excelling in organizational skills and customer service. Enhanced office productivity through process improvements and effective scheduling, while fostering a collaborative team environment. Committed to confidentiality and adept at conflict resolution, ensuring smooth operations and employee satisfaction.

Overview

13
13
years of professional experience

Work History

Office Manager

Carolina Fundraisers LLC
Mooresville, NC
10.2022 - Current
  • Coordinated office operations, ensuring efficient workflow and resource allocation.
  • Managed scheduling and calendar for deliveries, optimizing time management.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Resolved issues through active listening, empathy and open-ended questioning,
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Completed bi-weekly payroll for [Number] employees.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Implemented process improvements to enhance office productivity and organization.
  • Developed and maintained filing systems, ensuring data accuracy and accessibility.
  • Coordinated internal communications, fostering collaboration among team members.
  • Oversaw inventory management, maintaining supplies for smooth daily operations.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Streamlined onboarding processes for new hires, enhancing integration into the team.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.

Private Nanny

Collins Family
Mooresville, NC
03.2022 - 10.2022
  • Developed and implemented engaging educational activities tailored to children's developmental stages.
  • Coordinated daily schedules, ensuring timely meals, playtime, and rest periods.
  • Fostered a safe and nurturing environment, promoting emotional and social growth among children.
  • Communicated effectively with parents regarding children's progress and any concerns.

Business Owner

Alpine Mercantile LLC
Mooresville, NC
08.2020 - 02.2022
  • Owner of a Health/Wellness business
  • Coached clients through wellness classes
  • Offered products geared toward health and wellness
  • Offered sustainable gift selections
  • Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
  • Managed inventory control processes to optimize stock levels and reduce overhead costs.
  • Analyzed sales data to identify trends and inform product selection decisions.
  • Established partnerships with local suppliers to expand product offerings and strengthen community ties.
  • Streamlined order fulfillment procedures, improving delivery times and customer satisfaction rates.
  • Oversaw financial planning, budgeting, and reporting to ensure business profitability.
  • Created promotional campaigns that increased foot traffic and boosted sales during peak seasons.
  • Established strong customer relationships through excellent communication and attentive service.

Office Manager

Carolina Fundraisers LLC
Mooresville, NC
07.2013 - 01.2020

Same as above

Education

No Degree - Business

Davis And Elkins College
Elkins, WVA

No Degree - Business

Appalachian State University
Boone, NC

Certification - Health Coach

University of North Carolina At Greensboro
Greensboro, NC
03-2020

High School Diploma -

Parry McCluer
Buena Vista, VA
06-1987

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Confidentiality and privacy
  • Continuing education commitment
  • Conflict resolution techniques
  • Interpersonal relationship building
  • Client assessment
  • Collaborative teamwork

Timeline

Office Manager

Carolina Fundraisers LLC
10.2022 - Current

Private Nanny

Collins Family
03.2022 - 10.2022

Business Owner

Alpine Mercantile LLC
08.2020 - 02.2022

Office Manager

Carolina Fundraisers LLC
07.2013 - 01.2020

No Degree - Business

Davis And Elkins College

No Degree - Business

Appalachian State University

Certification - Health Coach

University of North Carolina At Greensboro

High School Diploma -

Parry McCluer
Shannon Price