Shannon Pugh
Gettysburg,PA
Summary
Quick learner, committed to team success and operational excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Red Run Grill
06.2023 - 06.2024
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Team Member
Taco Bell
03.2021 - 06.2023
- Worked with different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Waynesboro Area Senior High School
Waynesboro, PA06.2021
Skills
- Table Bussing
- Food Delivery
- Order Management
- Table Setting
- Supply Restocking
- Cleaning and sanitizing
Timeline
Server
Red Run Grill
06.2023 - 06.2024
Team Member
Taco Bell
03.2021 - 06.2023
High School Diploma -
Waynesboro Area Senior High School
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