Shannon Reebenaker
Midlothian
Summary
Dynamic professional with a proven track record at Chesterfield County Schools, excelling in team leadership and customer service. Skilled in optimizing operations and enhancing guest satisfaction, I implemented quality control measures and trained staff, fostering a collaborative environment. Adept at decision-making and problem-solving, I consistently drove improvements in service delivery.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Chesterfield County Schools
10.2017 - Current
- Supervised daily food service operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff in food preparation and customer service techniques.
- Developed schedules to optimize staffing levels during peak hours.
- Coordinated inventory management, reducing waste and maintaining stock accuracy.
- Implemented quality control measures, enhancing food presentation standards.
Lead Guest Service Associate
GameStop
11.2021 - 02.2024
- Managed daily operations to ensure seamless customer service and satisfaction.
- Trained and mentored team members to enhance guest interaction skills.
- Developed and implemented streamlined processes for inventory management.
- Collaborated with management to optimize store layout for improved product visibility.
- Resolved customer inquiries effectively, fostering a positive shopping experience.
Education
No Degree - Business
University of Arizona Global Campus
Tucson, AZSkills
- Customer service
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Team motivation
Timeline
Lead Guest Service Associate
GameStop
11.2021 - 02.2024
Assistant Manager
Chesterfield County Schools
10.2017 - Current
No Degree - Business
University of Arizona Global Campus