- Honorable Air Force Veteran turned registered Nursed, highly adaptable medical professional demonstrating expertise and knowledge through healthcare roles. Passionately committed to the health and wellbeing of the LGBTQIA community.
- Eager to fulfill a challenging new role in the Healthcare Outreach Coordinator capacity to apply advocacy to the LGBTQIA community and develop training to educate healthcare providers on the specific needs of our community.
Hi, I’m
Shannon Rey
Registered Nurse
Cheyenne,WY
Summary
Overview
7
years of professional experience
Work History
CareSyncBrandon, FL
Care Coordinator
02.2022 - 06.2022
Job overview
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used coordination and planning skills to achieve results according to schedule.
- Developed team communications and information for meetings.
- Participated in team-building activities to enhance working relationships.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
- Handled [Number] calls per day to address customer inquiries and concerns.
Davis HospitalLayton, UT
Charge Nurse
02.2017 - 08.2018
Job overview
- Advocated for and strived to protect health, safety and rights of patient
- Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for long term physical and pulmonary rehabilitation units
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping people regain or improve coping abilities
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
- Implemented quality patient care techniques to align with safety, health and organizational regulations
- Supervised and managed daily scheduling, tasking and administration
- Monitored nursing care, patient assessment processes and treatment implementations
- Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs
- Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health
- Supervised patient admissions and discharges from hospital to home care, rehabilitative facility or self-care
- Managed JP drains and chest, nasogastric, G and peg tubes
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift
- Cared for patients' wounds and changed dressings
- Directed patient care activities, guided and trained RNs, LPNs and residential advisors during shift
- Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems
- Equipped patients with tools and knowledge needed for speedy and sustained recovery
- Educated family members and caregivers on patient care instructions
HERITAGE PARK CARE CENTER
REGISTERED NURSE/CHARGE NURSE
05.2015 - 10.2016
Job overview
- Managed care from admission to discharge
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
- Updated patient charts with data such as medications to keep records current and support accurate treatments
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care
United States Air Force, USAFUNITED STATES, AIR FORCE
LOGISTICS/ SUPPLY SPECIALIST
01.2006 - 01.2010
Job overview
- Provided Material Management support for Special Operations and Space Command.
- Maintained accountability for equipment valued in excess of $1.1 billion
- Received and stored supplies, monitored inventory, and completed supply requests
- Organized, controlled and processed supply documents and reports
- Analyzed statistical data and evaluated trends, provided recommendations to leadership and escalated issues of concern.
- Coordinated with multiple agencies to acquire mission essential assets.
- Developed entire database for Global Positioning System supply assets
- Initiated development of destruction manual for specified Space Command GPS assets at specific location.
- Identified flaws in logistics and provided leadership with outline for new procedures to aid in more functional and movement of assets.
- Synchronized supply chains to optimize inventory and service procedures
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability
- Facilitated rollout of local policies for GPS inventory and provided subsequent revisions
- Trained staff on acquisition, accounting and lifecycle management for organization
- Managed and maintained synchronization of supply chains for procurement of goods and services
- Provided briefings and weekly communications to promote property acquisition, accountability and regulatory compliance
- Reported property accountability data using Standard Property Book System-R (SPBSR)
- Maintained audit trails to adhere to performance requirements
- Synchronized supply chain activity by working with government contracted suppliers and distributors to obtain goods
Education
Chamberlain UniversityDowners Grove, IL
Master of Science from Nursing Science
University Overview
Chamberlain UniversityDowners Grove, IL
Bachelor of Science from Nursing Science
03.2020
University Overview
NIGHTINGALE COLLEGEOgden, UT
Associate of Science from Nursing Science
09.2014
University Overview
Skills
- Staff Management
- Clinical Training
- Direct Patient Care
- Patient Management
- Patient care standards
- Resource Allocation
- Case management
- Chronic disease management
- Staff education
- Policy Development
- Patient care planning
- EMR/EHR
- Staff education and training
- Medical Records Management
- Patient Assessments
Timeline
Care Coordinator
CareSync
02.2022 - 06.2022
Charge Nurse
Davis Hospital
02.2017 - 08.2018
REGISTERED NURSE/CHARGE NURSE
HERITAGE PARK CARE CENTER
05.2015 - 10.2016
LOGISTICS/ SUPPLY SPECIALIST
United States Air Force, USAF
01.2006 - 01.2010
Chamberlain University
Master of Science from Nursing Science
Chamberlain University
Bachelor of Science from Nursing Science
NIGHTINGALE COLLEGE
Associate of Science from Nursing Science
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