Shannon RYAN
Lakewood,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Certified Server Trainer
The Old Spaghetti Factory International Inc.
Tacoma, WA
06.2021 - Current
- Observed participants and provided corrective measures for skill improvement.
- Trained and mentored more than 30 new personnel hired to fulfill various roles.
- Identified workers with specific skill sets to recommend for promotions or raises.
Marketing Assistant
The Old Spaghetti Factory International Inc.
Tacoma, WA
12.2019 - Current
- Contributed to weekly team meetings and brainstorming sessions.
- Generated leads through phone calls, emails and face-to-face interactions.
- Proofread marketing collateral ahead of printing to eliminate error.
Catering Server and Coordinator
The Old Spaghetti Factory International Inc.
Tacoma, WA
06.2019 - Current
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Delivered catered food and supplies to facility for on-time set-up.
- Set up and broke down catering services at Weddings, Funerals and Corporate events.
Server
The Old Spaghetti Factory International Inc.
Tacoma, WA
12.2018 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Office Assistant
The Old Spaghetti Factory International Inc.
Tacoma, WA
06.2018 - Current
- Counted Server bags and department tills.
- Reconciled credit card charges and tips.
- Leveraged accounting software to manage expenses and keep track of finances.
Host/ to Go Host
The Old Spaghetti Factory International Inc.
Tacoma, WA
02.2018 - Current
Skills
Employee training
Dependable and Responsible
Multitasking Abilities
Excellent Communication
Venue coordination
High-volume dining
Business communications
Food sales and promotion
Hospitality service expertise
To-go order preparation
Stocking and replenishing
Point of sale operation
Order accuracy
Banquet coordination
Cash Handling
Timeline
Certified Server Trainer
The Old Spaghetti Factory International Inc.
06.2021 - Current
Marketing Assistant
The Old Spaghetti Factory International Inc.
12.2019 - Current
Catering Server and Coordinator
The Old Spaghetti Factory International Inc.
06.2019 - Current
Server
The Old Spaghetti Factory International Inc.
12.2018 - Current
Office Assistant
The Old Spaghetti Factory International Inc.
06.2018 - Current
Host/ to Go Host
The Old Spaghetti Factory International Inc.
02.2018 - Current