Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shannon Shook

Butler

Summary

Dynamic sales professional with a proven track record at Medi Home Health, excelling in revenue generation and relationship building. Skilled in strategic prospecting and objection handling, I successfully expanded market presence and increased sales by negotiating lucrative contracts. Committed to fostering client satisfaction and driving business growth through effective teamwork and collaboration.

Knowledgeable account executive with comprehensive background in managing client relationships and driving sales growth. Successfully identified and capitalized on new business opportunities to expand market presence. Demonstrated ability to build strong client rapport and effectively negotiate contracts.

Overview

27
27
years of professional experience

Work History

Sales-account-executive

Medi Home Health
09.2017 - Current
  • Managed sales cycle to maintain solid customer base.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Conducted regular sales presentations to showcase company offerings and demonstrate product value.
  • Negotiated pricing, contracts, and terms with key clients to secure new business deals.
  • Expanded company presence within the market by attending trade shows, conferences, and networking events.
  • Increased sales by %.
  • Expanded sales territory to include surrounding very lucrative markets.

Business Owner and CEO

The Flip Factory, LTD, LLC.
01.2010 - 09.2017
  • Developed a start-up business
  • Established strong customer relationships through excellent communication and attentive service.
  • increased community visibility through social media platforms.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.

Branch Manager

PNC Bank, NA
02.1998 - 09.2002
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Education

Registered Nurse -

Butler County Community College
Butler, PA
05-2008

Bachelor of Arts - Communications

University of Pittsburgh
Pittsburgh, PA
05-2004

Skills

  • Objection handling
  • Client segmentation
  • Strategic prospecting
  • Closing techniques
  • Account management
  • Sales closing
  • Multitasking Abilities
  • Business development
  • Reliability
  • Revenue generation
  • Teamwork and collaboration
  • Relationship building
  • Problem-solving
  • Time management

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Sales-account-executive

Medi Home Health
09.2017 - Current

Business Owner and CEO

The Flip Factory, LTD, LLC.
01.2010 - 09.2017

Branch Manager

PNC Bank, NA
02.1998 - 09.2002

Registered Nurse -

Butler County Community College

Bachelor of Arts - Communications

University of Pittsburgh

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Shannon Shook