Shannon Shores
Alvaton,KY
Summary
Compassionate Resident Care Specialist with a background of patient personalized care, assisting with medication reminders and everyday needs of the elderly. Certified in Phlebotomy, with extensive training and hands on experience in venipuncture of all ages and other special collection techniques of specimen. With a background of Customer Service the reassurance of a pleasing and respectful experience of the public. Works well in a consistent work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resident Care Specialist
Arcadia Senior Living
Bowling Green, KY
12.2022 - 08.2024
- Provided emotional support for residents coping with illness or disability.
- Reported any unusual incidents or changes in behavior observed while caring for a resident.
- Responded quickly to emergency situations and assisted medical staff during crises.
- Assisted in the development of individualized care plans for each resident.
- Ensured that all safety protocols are followed while providing care to the residents.
- Performed light housekeeping duties and laundry services for residents.
Stocking Associate
Walmart
White House, TN
01.2022 - 07.2022
- Ensured all products were correctly priced and tagged before stocking shelves.
- Received shipments of merchandise and stocked shelves according to store requirements.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Provided excellent customer service by responding courteously to inquiries.
- Performed inventory counts of merchandise on a regular basis.
- Organized stock shelves for optimal product placement.
Team Member to Team Lead
Essex Technology Group Inc.
White House, TN
04.2020 - 12.2021
- Collaborated with team members to maximize productivity and efficiency.
- Created detailed reports outlining project progress and results achieved.
- Resolved customer issues promptly in a professional manner.
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Answered phone calls regarding inquiries about products or services.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Education
Certification - Phlebotomy Certification
Southcentral Kentucky Community And Technical College
Bowling Green, KY07-2024
High School Diploma -
White House Heritage High School
White House, TN01-2020
Skills
- Medical Documentation
- Client Confidentiality
- Mobility Assistance
- Compassionate Caregiving
- Vital signs monitoring
- Customer Service
- Respectful Demeanor
- Efficient time Management
Certification
- Phlebotomy Certified
Timeline
Resident Care Specialist
Arcadia Senior Living
12.2022 - 08.2024
Stocking Associate
Walmart
01.2022 - 07.2022
Team Member to Team Lead
Essex Technology Group Inc.
04.2020 - 12.2021
Certification - Phlebotomy Certification
Southcentral Kentucky Community And Technical College
High School Diploma -
White House Heritage High School
- Phlebotomy Certified
Similar Profiles
Kayla FriiaKayla Friia
Caregiver at Arcadia Assistant LivingCaregiver at Arcadia Assistant Living
Kashiefa FridayKashiefa Friday
Assistant Teacher at Arcadia Senior SecondaryAssistant Teacher at Arcadia Senior Secondary
Stefanie MulkerinStefanie Mulkerin
Executive Director at Clarendale Arcadia Senior ResidencesExecutive Director at Clarendale Arcadia Senior Residences