Shannon Silverberg
West Helena,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cook position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Receptionist
Charle Chu
West Helena, AR
08.2021 - 11.2023
- Greeted and assisted visitors, ensuring a welcoming office environment.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and coordinated meetings for staff members efficiently.
- Maintained organized filing system, improving document retrieval times.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Cook
Souther Outdoors
Lexa, AR
04.2019 - 06.2021
- Prepared and executed menu items in accordance with culinary standards.
- Monitored food quality and ensured compliance with health regulations.
- Collaborated with kitchen staff to optimize workflow efficiency during peak hours.
- Implemented inventory management practices to reduce waste and improve cost control.
- Trained new cooks on food preparation techniques and safety protocols.
- Assisted in maintaining cleanliness and organization of kitchen areas and equipment.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Florist
The Blossom Shop
West Helena, AR
02.2011 - 01.2019
- Designed custom floral arrangements for diverse client needs and occasions.
- Managed inventory and ensured freshness of floral products daily.
- Trained junior staff on proper flower care and arrangement techniques.
- Developed relationships with local suppliers to secure quality materials.
- Oversaw shop operations, ensuring compliance with health and safety regulations.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
Education
High School Diploma -
Marvell Academy
Marvell, AR05.1992
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Scheduling appointments
Timeline
Receptionist
Charle Chu
08.2021 - 11.2023
Cook
Souther Outdoors
04.2019 - 06.2021
Florist
The Blossom Shop
02.2011 - 01.2019
High School Diploma -
Marvell Academy