Shannon Smith
Manchester,NH
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Rivermont
Lorton, VA
05.2024 - Current
- Utilize de-escalation techniques to maintain a supportive environment.
- Observe behavior, document notes, and share findings with the team.
- Collaborate with teachers, therapists, behavior analysts, and parents to deliver individualized support.
- Assist students in academics, social skills, and daily living needs.
Special Education Aide
Humphreys West Elementary School
Camp Humphreys, South Korea
09.2022 - 03.2024
- Designed and delivered lessons tailored to student needs.
- Formulated individualized schedules for students to maximize engagement and learning outcomes.
- Collaborated with teacher to create comprehensive reports that informed instructional strategies.
- Collected and recorded data to enhance reporting accuracy and support student progress.
- Developed filing systems for efficient management of student data and teaching materials.
- Delegated tasks and trained new support staff to enhance operational efficiency.
Administrative Coordinator
Center for Autism & Related Disorders
Lakewood, WA
04.2021 - 10.2021
- Coordinated patient inquiries and scheduling, ensuring timely appointment follow-up and efficient management of patient flow.
- Assisted clients with service registrations, terminations, and insurance claims to ensure smooth transitions and effective communication.
- Managed phone calls and responded to emails promptly.
- Executed daily tasks, including faxing documents, mail distribution, data entry, and record keeping, to maintain organized office operations.
- Maintained office supply inventory to support efficient workplace functionality.
- Welcomed visitors, ensuring sign-in and proper location reporting.
Education
Associates - Psychology
Cecil College
Northeast, MDNortheast, MD
Skills
- Customer service
- Communication skills
- Team collaboration
- Attention to detail
- Time management
- Data entry
Certification
- American Heart Association Heartsaver CPR AED
Timeline
Mental Health Technician
Rivermont
05.2024 - Current
Special Education Aide
Humphreys West Elementary School
09.2022 - 03.2024
Administrative Coordinator
Center for Autism & Related Disorders
04.2021 - 10.2021
Associates - Psychology
Cecil College