Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon Spears

PRATT,KS

Summary

Results-driven Assistant General Manager skilled in recruiting, customer service, and financial management. Proven experience in managing administrative tasks and fostering team collaboration to enhance operational efficiency. Recognized for improving staff performance and contributing to a positive workplace culture.

Overview

1
1
Certification
11
11
years of professional experience

Work History

Assistant General Manager

Sonic Drive In
Pratt, Kansas
04.2023 - Current
  • Managed daily operations and upheld service quality standards.
  • Trained and mentored staff in customer service and operational procedures to enhance team performance.
  • Coordinated scheduling to optimize staffing during peak hours.
  • Efficiently tracks inventory
  • Facilitated employee hiring and training processes

Motel Manager

American Inn And Suites Hotel
Pratt, Kansas
08.2020 - 07.2026
  • Managed daily operations to ensure smooth hotel functionality.
  • Supervised front desk staff and provided excellent customer service.
  • Coordinated housekeeping schedules and maintained cleanliness standards.

Traffic Control Coordinator

EM1 Services
Moundsville, West Virginia
09.2016 - 05.2018
  • Coordinated project timelines and resources for multiple client engagements.
  • Facilitated communication between teams to enhance collaboration and workflow.
  • Managed scheduling and logistics for meetings and events effectively.
  • Coordinated large oilfield traffic
  • Managed multiple job sites

Product Manager

Mid Continent Packaging
Enid, Oklahoma
04.2015 - 09.2016
  • Developed and prioritized product roadmaps aligning with company goals.
  • Collaborated with cross-functional teams to define product requirements and features.
  • Conducted market research to identify customer needs and industry trends.

Education

Pawnee High-school
Pawnee, Ok

Skills

  • Operational management
  • Inventory management
  • Staff training
  • Customer service

Certification

  • Servesafe certified

Timeline

Assistant General Manager

Sonic Drive In
04.2023 - Current

Motel Manager

American Inn And Suites Hotel
08.2020 - 07.2026

Traffic Control Coordinator

EM1 Services
09.2016 - 05.2018

Product Manager

Mid Continent Packaging
04.2015 - 09.2016

Pawnee High-school
Shannon Spears