Shannon Stevens

Collaborated closely with company owner to streamline business processes and decision-making.

Managed multiple phone lines to provide customer service and support. Assisted with payroll and accounts payable and receivable tasks. Processed expedited U.S. passports, visas, and birth certificates for international travel. Organized document filing and provided assistance with write-ups and inner-office disputes.

Managed multiple phone lines to provide prompt assistance to clients. Organized accounts receivable documentation for efficient processing. Supported clients in navigating personal lines of insurance options. Generated insurance cards and binders for client use.

Managed multiple phone lines to provide customer service support and assist with scheduling inquiries. Processed customer service orders and handled payroll tasks efficiently. Organized accounts receivable and payable documentation and maintained filing systems for generated company spreadsheets.