Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon Tyress Parks

Seffner,FL

Summary

Proactive and versatile individual dedicated to quickly adapting to new challenges. Passionate, dependable, and eager to learn while providing excellent client service. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Access Representative

BayCare Health System
Tampa, FL
01.2023 - Current
  • Greeted and registered patients by collecting personal, medical, and insurance information with accuracy and confidentiality.
  • Verified insurance coverage, obtained authorizations, and processed admissions, transfers, and discharges.
  • Delivered excellent customer service by answering questions, directing patients/families, and ensuring a smooth registration process.
  • Maintained accurate records in compliance with hospital policies and HIPAA regulations.

Member Services Associate

Sam’s Club
Tampa, FL
01.2019 - 01.2024
  • Assisted members at checkout by accurately processing purchases, handling payments, and ensuring smooth transactions.
  • Provided friendly and efficient service by addressing questions, resolving concerns, and promoting membership benefits.
  • Maintained a clean, organized work area while supporting team operations to enhance the overall member experience.

Team Member

KFC
Tampa, FL
01.2017 - 01.2019
  • Answered customer questions regarding menu items and ingredients.
  • Ensured guests had a welcoming and positive dining environment.
  • Prepared and served food in accordance with safety standards.
  • Maintained professionalism and calmness in a fast-paced environment.

Education

High School Diploma -

Armwood High School
Tampa, FL
05.2019

Licensed Practical Nurse Program - undefined

Erwin Technical College
Tampa, FL
03.2026

Associates in Arts - Allied Health

Hillsborough Community College
Tampa, FL
12.2022

Skills

  • Customer service
  • Critical Thinking
  • Communication
  • Time Management
  • Productive
  • Teamwork

Certification

Basic Life Support (BLS) – American Heart Association

Timeline

Patient Access Representative

BayCare Health System
01.2023 - Current

Member Services Associate

Sam’s Club
01.2019 - 01.2024

Team Member

KFC
01.2017 - 01.2019

Licensed Practical Nurse Program - undefined

Erwin Technical College

Associates in Arts - Allied Health

Hillsborough Community College

High School Diploma -

Armwood High School